Top Operations & Support Jobs

Field-based trainer who delivers onsite onboarding, coaching, and operational support across a nationwide multifamily portfolio. Duties include facilitating new-hire training, reinforcing systems and standards, supporting software implementations, identifying process improvements, and partnering with property teams and leadership to ensure consistent operations and employee development.

Assist the Property Manager with day-to-day operations, leasing, renewals, collections, maintenance coordination, marketing, and resident relations for a HUD/LIHTC property. Handle deposits, bookkeeping, move-ins/outs, work order oversight, legal notices for evictions, and support property financial and occupancy goals.

Lead and operate the end-to-end customer support organization for drone systems, managing Level 3 engineers and an outsourced Level 1/2 partner. Own KPIs, SLAs, escalations, support automation/AI roadmap, quality audits, staffing, on-call coverage, vendor contracts, and knowledgebase documentation. Act as primary escalation for critical technical incidents and collaborate cross-functionally with Field Ops, R&D, Product, Commercial, and Safety.

Guide customers through check-in and gameplay, monitor and assist during experiences, handle transactions, maintain facility cleanliness and safety, perform light maintenance and inventory tasks, and escalate technical issues to leadership.

Manage and optimize AI-enhanced compliance and records systems for safety, HR, and operations. Build filing standards, track training/certifications/equipment, support prequalification platforms, prepare audits, maintain dashboards and reports, and coordinate cross-functionally to ensure audit-ready documentation and automated compliance follow-up.

Provide daily IT operations and project support including asset management, documentation, procurement, provisioning, imaging, onsite/remote support, and coordinating OEM/MSP projects. Manage project plans, runbooks, SLAs, vendor procurement, and training; travel to local and out-of-state sites and support IT deployments and migrations.

Provide high-trust executive support to the founder by managing financial admin (invoicing, payroll, contracts), calendar and inbox triage, hiring coordination and onboarding, travel and personal logistics, and recurring operational tasks to ensure reliability and consistency.