Enterprise Support Specialist II

Posted 19 Days Ago
Be an Early Applicant
33901, Fort Myers, FL, USA
In-Office
Mid level
Logistics • Retail • Pharmaceutical • Manufacturing
The Role
Provide Tier II support for enterprise applications, troubleshoot integrations and APIs, manage releases and patching, mentor Tier I staff, develop documentation and training, collaborate with vendors and stakeholders, and participate in an on-call rotation to support mission-critical healthcare supply chain systems.
Summary Generated by Built In

Enterprise Support Specialist II

Department: Information Technology
Location: Fort Myers, FL

Join Southwest Florida's Premier Healthcare Supply Chain Technology Team

Technology. Innovation. Healthcare Impact.

Are you an experienced Enterprise Applications Support professional who enjoys solving complex technical challenges while making a meaningful impact?

At LeeSar/CSF, technology powers the healthcare supply chain that supports hospitals and healthcare providers across Southwest Florida. As an Enterprise Support Specialist II, you'll help maintain and optimize critical enterprise applications including Oracle Fusion ERP, Oracle Cloud WMS, and integrated business systems that keep healthcare moving.

If you're passionate about enterprise technology, system optimization, integrations, and collaborating with both technical teams and business leaders, we'd love to meet you.

What You'll Do

As an Enterprise Support Specialist II, you'll serve as a key member of our Information Systems team by:

  • Providing Tier II support for enterprise applications
  • Troubleshooting complex application and integration issues
  • Supporting Oracle Fusion, Oracle Cloud WMS, APIs, and enterprise system integrations
  • Leading quarterly patching, regression testing, and release management activities
  • Collaborating with vendors and internal stakeholders to improve system performance
  • Developing documentation, training materials, and standard operating procedures
  • Mentoring Tier I Support Specialists while helping drive continuous improvement initiatives
  • Supporting mission-critical business applications that enable healthcare operations every day

The role includes troubleshooting, application support, integration maintenance, release management, user training, and participation in an on-call rotation as needed.

Qualifications

What We're Looking For

  • Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field (or equivalent experience)
  • 3–5 years supporting enterprise applications (or 5–7 years in lieu of a degree)
  • Experience with Oracle Fusion, Oracle Cloud, or similar ERP platforms
  • Strong SQL and REST API experience
  • Knowledge of enterprise integrations and system troubleshooting
  • Excellent analytical and problem-solving skills
  • Strong communication skills with both technical and business teams
  • Healthcare or supply chain technology experience is a plus

The position emphasizes experience with Oracle platforms, SQL, REST APIs, enterprise integrations, documentation, troubleshooting, and managing multiple priorities in a fast-paced environment.

Why Join LeeSar & CSF

Every system you support helps ensure hospitals receive the supplies, medications, and technology they need to care for patients. Here, your technical expertise directly impacts healthcare across Southwest Florida.

Join an organization where innovation, collaboration, and service make a difference every day.

Benefits Package

LeeSar and CSF offers a comprehensive benefits package that includes an on-site health clinic, annual bonus program, an HDHP plan at zero cost for associate-only coverage, employer contributions to HSA and cost-sharing at all coverage levels, employer-paid disability and group life insurance, and a 401(k) plan with up to a 5% employer match and immediate vesting, plus a Roth option. Additional benefits include dental, vision, and voluntary plans, tuition reimbursement, professional development opportunities, nine paid holidays, and a generous PTO bank.

At LeeSar and CSF, our Associates drive the success of our member hospitals and clinical partners. We proudly operate as an Equal Opportunity Employer and maintain a Drug-Free/Tobacco-Free Workplace.

Interested candidates may request the full job description by emailing [email protected] with the subject line Enterprise Support Specialist II

Skills Required

  • Bachelor's degree in Information Technology, Computer Science, Computer Information Systems, or related field (or equivalent experience)
  • 3-5 years supporting enterprise applications (or 5-7 years in lieu of a degree)
  • Experience with Oracle Fusion, Oracle Cloud, or similar ERP platforms
  • Experience with Oracle Cloud WMS
  • Strong SQL experience
  • Strong REST API experience
  • Knowledge of enterprise integrations and system troubleshooting
  • Strong communication skills with both technical and business teams
  • Healthcare or supply chain technology experience
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The Company
221 Employees
Year Founded: 1998

What We Do

LeeSar provides hospitals, physician offices, dental care centers, and outpatient surgical centers with healthcare product supplies and mission-critical operational services. The company manages the distribution of crucial medical supplies, specialized surgical instruments, pharmaceutical packaging, and food preparation for several hospital systems, ensuring high-quality patient care through its comprehensive healthcare supply chain services.

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