Top Operations & Support Jobs

First-line IT troubleshooter who responds to client tickets, diagnoses and resolves technical issues, documents troubleshooting steps in ConnectWise, meets SLA and utilization targets, and maintains customer communication. Requires networking and systems administration knowledge, vendor certifications as assigned (Cisco, VMware, Fortinet, etc.), strong customer service, multi-tasking, and occasional travel to client sites.

Manage operational and financial performance of assigned accounts by leading hiring and training, overseeing field crews and site inspections, maintaining client relationships, controlling P&L and expenses, implementing process improvements, ensuring safety compliance, and reporting on account performance.

General application for Duininck Companies' Central Management Team. Candidates may be considered for roles across HR, Finance, Risk Management, Information Systems/Technology, and Administrative Support. The company emphasizes competitive pay and benefits, a supportive culture, growth opportunities, and family-owned values.

Provide administrative support to the Dean of Academics, VP of Academic Affairs, faculty, and students. Tasks include correspondence, scheduling, record maintenance, event coordination, website/database updates, reporting, scanning/filing, travel coordination, and supporting faculty evaluations and departmental administrative functions.

The Meter Reader records water meter readings, works independently outdoors, interacts professionally with customers, and completes daily routes using a smartphone.

Analyze and configure Workday and Adaptive financial modules (Finance/Procurement/AP/AR/Budgeting). Lead project work: requirements gathering, process redesign, system configuration, integrations, and testing to support finance operations.

Lead administration and roadmap for Salesforce and related CRM systems, drive lead-to-cash standardization, manage integrations, SDLC controls, SOX compliance, reporting automation, and cross-functional stakeholder engagement to improve adoption, cost efficiency, and operational reporting.

Provide technical product support via email and phone, troubleshoot and root-cause customer issues, explain technical concepts clearly, recommend best practices, collaborate with Engineering and Product teams to resolve complex problems, manage multiple requests with high quality and responsiveness, and continuously learn new product features and technologies.

Oversee all P&C claims operations, ensure timely and proper handling of property and liability claims, review and approve large losses, make coverage determinations, set and enforce claim-handling guidelines, and manage internal staff plus independent adjusters and attorneys.

Provide level‑1 IT support for a 3PL across the Mid‑Atlantic: maintain and deploy hardware (networking, RF devices, robotics), support WMS/WMSAPPS and RF software (Wavelink, Synapse, ProShip, NiceLabel), document configurations, escalate complex issues, and travel regionally for on‑call facility support and projects.