Top Operations & Support Jobs

Provide high-level administrative support to multiple senior leaders: manage calendars, travel across time zones, prepare agendas and presentations, coordinate meetings and client-facing tasks, track goals and operational rhythms, and support special projects and offsites in a fast-moving remote environment.

Lead IT infrastructure and operations delivering strategy, uptime, security, and service management. Supervise infrastructure staff, manage networks, servers, virtualization, Microsoft 365/SharePoint, endpoint management, AV systems, vendor contracts, incident response, and IT asset lifecycle to support organizational mission.

Greet and assist customers, handle front-desk administrative tasks, manage high-volume customer interactions, maintain organization and communications, and support team operations in a busy automotive dealership.

Lead and build a world-class, AI-native customer experience across DTC, marketplaces, wholesale, and retail. Own vision, AI automation, tooling, support operations, BPOs, ratings/reviews, loyalty, metrics, and cross-functional action to improve quality, speed, and cost of customer interactions.

Maintain and optimize on-prem and cloud Microsoft infrastructure, manage AD/O365/identity (MFA/SSO), administer VMware and NAS, perform patching, backups, security audits, provide second-level support, and mentor helpdesk staff.

Provide executive support and studio operations for Prophecy leadership: manage calendars, travel, expenses, and timesheets; coordinate meetings, events, awards submissions, and studio logistics; maintain operational trackers and vendor relationships; support cross-functional initiatives and team engagement; serve as a trusted resource for scheduling and administrative workflows while partnering with the Chief of Staff.

Provide executive and operational support to the CEO including calendar and inbox management, meeting coordination, travel arrangements, project tracking, digital filing, workflow documentation, and assisting with operational systems and reporting to keep daily business operations efficient and organized.

Coordinate daily planning, organization, and delivery of customer shipments; manage carrier coordination; use advanced Excel/Google Sheets and logistics software; handle high-volume email correspondence and proactively resolve shipment issues.

Provide North American technical support for networks, servers, and endpoints. Install, configure, and maintain hardware, cabling, firewalls, switches, VPNs, and enterprise applications (Epicor, Microsoft 365, Salesforce). Troubleshoot system, software, and network issues, train users, and collaborate with the MIS Manager to implement solutions and ensure security and performance.

Provide high-level administrative and operational support to the Co-Presidents: manage scheduling, travel, correspondence, reports, electronic records, board communications and logistics, coordinate with HR and vendors, assist Chief of Staff, support event planning, and troubleshoot basic IT issues while maintaining strict confidentiality.