Top Operations & Support Jobs

Provide administrative support to Food Services including communications, scheduling, records and data entry, HR and finance coordination, donation and invoice tracking, event logistics, travel arrangements, office maintenance, and general clerical tasks. Ensure confidentiality, compliance with screenings, and support a fast-paced environment serving people experiencing homelessness.

Entry-level Management Trainee to learn company operations through on-the-job training. Focus areas include lead generation, customer service, employee allocation, financial controls, and management skills. Role emphasizes sales and business development exposure, mentorship from existing managers, and merit-based progression into operational management or business development tracks.

Provide operational and administrative support across inventory management, order processing, logistics coordination, recordkeeping, merchandising preparation, adherence to brand standards, and assist with project coordination and process improvements.

Manage Rockford operations for scheduling, measuring, purchasing, installation and service of windows, siding and doors. Recruit, train and lead a 4–6 person team, ensure on-time, quality installs, handle escalations, maintain installer payables, onboard installation partners, and drive customer satisfaction metrics.

Supervise and coach a team of 10+ inbound contact center agents, monitor calls, troubleshoot account/product issues, document resolutions, maintain performance targets, update reference materials, and foster team motivation and quality customer service.

Provide second-tier technical support for a 2000+ user Citrix environment across multiple sites. Troubleshoot PCs, Windows terminals, mobile devices, VoIP/Jabber, printers, LAN/WAN; manage tickets, mobile accounts, inventories, audits, and vendor/telco escalations. Support testing for enterprise apps (ERP, LMS, HRIS), ensure SOX/PCI compliance, and provide occasional travel and rotating off-hours coverage.

Process and enter customer orders from web, email, phone, and mail; verify pricing, specs and availability; prepare order jackets for QA; handle quotes, outsource/vendor follow-up, shipping/tracking, and customer communications to resolve missing information and manage expectations.

Greet and assist guests as the facility's first point of contact. Handle phone, email, and face-to-face inquiries, resolve guest issues, report equipment or safety problems, attend team meetings, and support a positive customer experience.

Own day-to-day marketplace presence on Amazon, eBay, and related platforms: manage SKU setup, catalog accuracy, inventory feeds, listing suppressions, and account health. Develop SOPs and workflows, coordinate cross-functionally with product, content, inventory, and IT, track KPIs, handle platform support/escalations, and support new category/SKU launches.

Analyze and redesign company-wide business processes, develop process mappings, lead change management and training, deliver documentation and stakeholder communications, and support cross-functional process improvement initiatives to increase efficiency and scalability.