Top Operations & Support Jobs

Lead on-site IT for a manufacturing/tech center, owning IT/OT alignment, cybersecurity, AI-driven digitalization, service delivery, site projects, vendor management, and local IT team development. Build prototypes with low-code/AI tools, ensure compliance and business continuity, and act as the primary IT business partner to site leadership.

Receives and reviews high-volume hearing aid orders, completes accurate data entry, manages documents, processes delivery and purchase paperwork, handles phone inquiries, educates providers, resolves concerns, completes finance applications, and safeguards personal health information.

General application for candidates interested in positions not currently posted on the careers page. All positions qualify for a first-year retention bonus.

Own daily tax-practice operations, including client document intake, scanning, portal administration, e-signatures, return delivery, billing, collections, vendor coordination, records, and procedure documentation. Prepare tax organizers, simple individual Forms 1040 after training, extensions, e-file assemblies, authorizations, acceptance monitoring, and assigned Forms 1099. Support workflow improvements, software implementation, office coordination, and client communications in an in-person part-time role.

Welcomes and assists visitors, residents, and staff while managing front desk operations. Responsibilities include answering phones, handling mail and deliveries, supporting administrative tasks, scheduling meeting rooms and transportation, maintaining calendars, resolving requests, keeping the reception area tidy, and following safety, HIPAA, residents’ rights, and organizational policies.

Coordinates team progress, deadlines, and multiple projects while handling daily data and time entry, invoicing, warehouse activities, and inventory control. The role requires organization, time management, leadership, the ability to lift 50 pounds, and successful completion of criminal background and drug and alcohol screenings.

Own Hive’s live US customer operations in Texas, including operator recruitment, training, shift coverage, safety, quality, KPIs, customer communication, incident resolution, and continuous improvement. Build the initial US operating infrastructure, support early autonomous-machine deployments, establish scalable procedures, and create feedback loops with Product, Engineering, and Delivery teams. Lead operators and develop reliable, safe, and predictable operations across customer sites.

Oversee all aspects of an assigned telecommunications market, including daily operations, safety, staffing, customer satisfaction, subcontractor relationships, facility and fleet maintenance, financial performance, and profitability. The role manages employees, addresses escalated customer concerns, improves operational efficiency, ensures compliance with safety practices, forecasts staffing needs, and partners with shared services to resolve operational issues.

Manage operational data, work requests, ticket tracking, data validation, and reporting. The role requires advanced Excel analysis, familiarity with Jira, ServiceNow, or Azure DevOps, strong organization and problem-solving skills, and the ability to manage priorities independently. Basic SQL knowledge, SOP and process documentation, and operational reporting experience are preferred. This is a remote position.

Own Clara’s AI operations strategy by identifying high-friction workflows, designing and scaling AI-powered automations, and measuring enterprise impact. Build workflows with N8N and LLM APIs, create Metabase dashboards, identify data gaps, support product launches, and collaborate with Engineering on Databricks pipelines. The role advises senior leaders across Product, Sales, Finance, and Engineering while establishing AI operations best practices and documentation.