Top Operations & Support Jobs

Provides Tier 1 and Tier 2 IT support through ticketing, phone, and email channels. Troubleshoots hardware, software, networking, VPN, account access, and endpoint security issues; manages user accounts, equipment deployment, asset tracking, inventory, documentation, and virus updates. Supports onboarding and offboarding, trains junior engineers, collaborates on IT projects, and participates in scheduled on-call and emergency support. Requires clear communication with nontechnical users, strong customer service, organization, and problem-solving skills.

Provides front-desk reception and office services support in a professional, in-office environment. Responsibilities include greeting visitors, managing calls and video reception, coordinating conference rooms and catering, handling mail and packages, maintaining supplies and shared spaces, submitting facility work orders, supporting onboarding and events, and coordinating with vendors and building management. The role requires strong customer service, organization, communication, confidentiality, multitasking, and proficiency with Microsoft Office, Teams, Zoom, and office equipment.

Provides first-level technical support for company hardware, applications, networks, and cloud services. Responsibilities include resolving and prioritizing helpdesk requests, troubleshooting Windows and Mac systems, administering Azure Active Directory and Office 365, managing assets, onboarding users, supporting deployments and events, maintaining knowledge resources, and escalating complex or recurring issues. The role also assists with quality testing, vendor solution evaluation, technical training, and occasional after-hours and international support.

Performs quality checks on automotive inventory, verifies units meet company standards, documents vehicles accurately, captures and organizes visual records using proprietary software, and uploads content through a digital platform. Collaborates with operations and inventory teams to meet daily targets, maintains a clean and organized work area, and works independently indoors and outdoors in varying weather conditions.

Provide VIP customer support as a front-line brand ambassador, resolving escalated telecom issues, documenting interactions in CRM systems, coordinating with internal teams, and transforming negative experiences into positive outcomes. The role requires empathy, clear communication, critical thinking, technical troubleshooting, adaptability, and accurate ticket management in a secure workspace. Responsibilities include addressing billing and product questions, minimizing service disruptions, maintaining customer relationships, and supporting service excellence in a developing program.

Supports government and foundation grant administration by maintaining Salesforce records, calendars, filing systems, and electronic signature workflows. Researches funding opportunities, summarizes funder requirements, assembles and reviews applications, monitors compliance deadlines, and assists with progress and financial reporting. Coordinates grant-related meetings, tracks action items and spend-downs, liaises with internal departments, and develops SOPs and process improvements. The role requires strong organization, communication, research, confidentiality, and attention to detail.

Administer and support the Teamcenter PLM environment for global engineering teams. Responsibilities include troubleshooting user issues, managing access, maintaining queries and workflows, validating CAD assemblies, correcting lifecycle inconsistencies, standardizing legacy data, and supporting migrations from Windchill and Smarteam. The role collaborates with PLM architects, CAD administrators, and migration teams while creating documentation, training materials, and process improvements.

Manages the administrative and logistical aspects of insurance claim files. Responsibilities include preparing invoices and estimates, communicating with adjusters, conducting limited negotiations, maintaining documentation in HubSpot, resolving discrepancies, monitoring file progress, escalating stalled claims, and ensuring compliance with company and carrier standards.

VITL’s talent community invites candidates interested in customer and pharmacy operations, engineering, finance, marketing, people operations, product, sales, or other functions. The company reviews submissions for future openings and contacts applicants whose backgrounds match upcoming needs. Roles may involve handling PHI and PII while following HIPAA, privacy, and least-privilege access practices.

Provides administrative and supplier support by preparing and monitoring purchase orders, ordering parts, updating inventory records, entering data, handling correspondence, receiving packages, assisting visitors, and operating office equipment. The role researches inventory discrepancies, maintains warranty information, meets deadlines, adapts to changing priorities, and communicates professionally with coworkers, vendors, clients, and the public.