The Role
Manages the administrative and logistical aspects of insurance claim files. Responsibilities include preparing invoices and estimates, communicating with adjusters, conducting limited negotiations, maintaining documentation in HubSpot, resolving discrepancies, monitoring file progress, escalating stalled claims, and ensuring compliance with company and carrier standards.
Summary Generated by Built In
Project Administrative Coordinator (internally called Project Support Coordinator)
Full-Time | In-Office Position
Jupiter, FL
$18 - $25 per Hour
Join Our Growing Team
Entrusted is hiring a Project Administrative Coordinator to manage the administrative and logistical side of insurance claim files. You'll prepare and submit documentation, communicate with adjusters, and keep files moving so our Project Support Managers can focus on higher-level negotiations. This role plays a critical part in keeping jobs on track for our team members and our clients.
Responsibilities
- Prepare and send completed invoices and estimates to adjusters
- Initiate contact with adjusters on invoice files, including handling hold times and routing calls appropriately
- Conduct limited invoice negotiations, escalating higher-level negotiations and estimate files as needed
- Maintain accurate file documentation, job notes, and updates in Hubspot and other company systems
- Communicate with internal team members to resolve file discrepancies or gather missing information
- Monitor assigned files to ensure timely updates and movement, escalating stalled files when needed
- Ensure all documentation complies with company and carrier standards
- Participate in scheduled team meetings and company-wide meetings
- Other duties may be assigned
Qualifications
- Strong work ethic and integrity
- Teachable attitude
- Detail-oriented with strong organizational and time management skills
- Clear, professional verbal and written communication
- Comfortable working in a fast-paced, deadline-driven environment
- Typing speed of at least 50 words per minute
- General administrative or customer service experience preferred, not required
What We Offer
- $18 - $25 per hour, based on qualifications
- 401(k), health/dental/vision, PTO, and paid holidays
- Company-paid access to Dave Ramsey's SmartDollar
- Gym reimbursement
Our Culture
We started 20 years ago as a small carpet cleaning company in South Florida. Today, we're headquartered in Jupiter, Florida, with branch locations in West Palm Beach, Orlando, Tampa, Jacksonville, and Houston. We're built on hard work, integrity, and taking care of our people, and we grow our team members as we grow the company.
Entrusted is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
Skills Required
- Strong work ethic and integrity
- Teachable attitude
- Detail-oriented with strong organizational and time management skills
- Clear, professional verbal and written communication
- Ability to work in a fast-paced, deadline-driven environment
- Typing speed of at least 50 words per minute
- General administrative or customer service experience
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The Company
What We Do
Entrusted Contracting is a leading restoration and renovation company in South & Central Florida, specializing in services for water, fire, mold, and storm damage recovery, as well as home renovations.
