Top Operations & Support Jobs

Provides administrative, executive, and meeting support for CISA sector activities in classified and unclassified environments. Coordinates calendars, logistics, attendees, materials, records, action trackers, correspondence, and executive briefing materials. Interfaces with senior officials and stakeholders, prepares meeting notes and status updates, monitors deadlines, and follows security, privacy, records-management, and DHS formatting requirements.

Volunteer board members advocate for affordable public transportation in Butler County, represent transportation-focused public, nonprofit, or private entities, fulfill legal and organizational duties, appoint and supervise officers and employees, and oversee the project coordinator. Directors serve three-year terms beginning July 1 and meet quarterly at the Butler County Regional Transit Authority Hamilton facility.

Provides first-line technical and functional support for intellectual property software products. Diagnoses and documents customer issues, resolves incidents within service-level agreements, handles inquiries through phone, email, and chat, and escalates complex problems. The role collaborates with customers, IT teams, vendors, engineers, and product specialists while reporting enhancement requests and customer feedback. Work is hybrid in Ann Arbor with variable shifts between 8:00 AM and 8:00 PM EST.

Provide technical support for SmartSimple SaaS clients by triaging tickets, troubleshooting configurations, workflows, reports, integrations, and data issues. Document resolutions, escalate complex problems, test engineering fixes, support feature adoption, and train clients. The role requires clear communication, ticket management, KPI performance, cross-functional collaboration, and continuous process improvement. Occasional travel may be required.

Open-ended opportunity for candidates interested in joining a growing organization across administration and operations, communications and marketing, compliance and legal, corporate development, IT and engineering, listings, and market intelligence, operations, or surveillance. Experience in exchanges, fintech, or startup environments is preferred.

Provides domestic customer and sales team support for dental equipment, furniture, and digitally connected products. Troubleshoots technical issues by phone and email, researches and escalates defects, processes orders, generates quotes, configures products, explains policies, and follows up to ensure resolution. The role requires strong customer service, communication, organization, and problem-solving skills, with preferred experience in mechanical and technical troubleshooting.

Supports IT operations by installing and relocating computer and network equipment, managing technology inventory, troubleshooting end-user issues, documenting technical procedures, assisting with code development, and supporting project management and general IT administration.

Supports and enhances a pension administration system by gathering requirements, documenting processes, analyzing issues, coordinating with stakeholders and vendors, and conducting functional, integration, regression, and user acceptance testing. Performs data validation, reconciliation, reporting, process improvement, change management, and implementation support. The role also tracks defects, risks, decisions, dependencies, and project activities while ensuring system changes meet business and operational needs.

Owns profitable growth and P&L performance for Homeowners insurance programs in Colorado and Texas. Builds state plans, manages catastrophe and portfolio risk, guides underwriting and pricing decisions, leads regulatory filings, and coordinates distribution, actuarial, product, claims, operations, technology, carrier, and reinsurance partners. The role monitors performance, identifies emerging trends, and executes actions to improve growth, profitability, and operational results.

Analyzes company operations, information systems, and workflows to identify process improvements. Defines software requirements, researches technologies, collaborates with developers on solutions and testing, evaluates process performance, manages enterprise software vendors and licensing compliance, supports escalated production cases, and contributes to technology training. Requires an associate degree, with a bachelor’s degree preferred, and authorization to work in the United States without sponsorship.