Top Operations & Support Jobs

Provides frontline technology support across office, remote, warehouse, and distribution environments. Troubleshoots hardware, software, access, printing, connectivity, conference-room, and workplace technology issues; administers endpoints, Microsoft 365, Entra ID, and Intune; manages onboarding, offboarding, and IT assets; documents solutions; supports secure technology practices; and contributes to process improvement, automation, and knowledge sharing.

Provides high-level administrative and operational support to office and department leadership. Responsibilities include calendar and travel coordination, meeting support, confidential communications, report preparation, project tracking, procurement and budget assistance, records management, onboarding coordination, workflow improvement, and security-related administrative support.

Provides BIM and IT technology support to engineering design teams across multiple offices. Responsibilities include creating CAD/BIM project setups, supporting users of Revit and AutoCAD, assisting design teams, and providing general technology support to employees. The role requires at least two years of BIM experience, strong Revit and AutoCAD knowledge, organizational skills, and effective communication.

Leads OceanX’s global IT function, including enterprise technology strategy, infrastructure, cybersecurity, business systems, user support, governance, budgeting, vendors, and technology risk. Oversees a distributed team and external partners while separating IT infrastructure from the parent organization. Drives modernization, integrations, AI adoption, cybersecurity programs, business continuity, employee training, and reliable technology services across offices, vessels, education, media, and global operations.

Provides confidential, high-level administrative support to the Co-Presidents by managing calendars, meetings, travel, correspondence, expenses, executive offices, events, and special projects. The role coordinates complex schedules, prepares materials, tracks follow-ups, handles sensitive information, supports visitors and stakeholders, and anticipates executive needs with discretion and sound judgment. This position requires working onsite in Stamford, Connecticut, five days per week.

Translates business needs into documented requirements and system specifications; analyzes application enhancements, data, workflows, migrations, and business problems. Defines current and future-state processes, supports data mapping, conducts gap and root-cause analysis, develops testing strategies and scenarios, and tracks defect resolution. Collaborates with business and IT teams to identify system weaknesses and recommend improvements, particularly within payer/provider and claims environments.

Leads day-to-day IT operations across a distributed, multi-office organization supporting approximately 850 employees. Oversees help desk services, infrastructure, systems administration, security, backups, vendors, budgets, technology projects, and AI governance. Manages two technicians and an MSP while administering Microsoft 365, Azure, Windows environments, networking, endpoints, and business applications. Partners with leadership on IT strategy, risk management, technology rollouts, documentation, and employee training.

Provides onsite desktop and end-user IT support for Windows and macOS environments. Responsibilities include workstation troubleshooting, device deployment, incident triage, ticket documentation, identity and access management, MFA and password support, escalation to remote technical teams, and customer communication. The role also identifies recurring issues, supports root-cause analysis, and maintains a professional onsite presence.

Floform Countertops is accepting general applications for opportunities across its Canadian and U.S. locations, including manufacturing, sales, marketing, finance, IT, installation, and customer service. Applicants are encouraged to submit a resume even when a specific position is not currently posted. The company manufactures, sells, and installs premium countertops and offers a positive, team-oriented work environment.

Analyzes business processes, systems, data flows, and technology opportunities involving AI, automation, analytics, and workflow modernization. Translates stakeholder needs into requirements, user stories, process maps, use cases, and acceptance criteria. Partners with technical and business teams through design, testing, deployment, training, and continuous improvement while supporting UAT, documentation, risk management, adoption, and measurable business outcomes.