Top Operations & Support Jobs

The role involves quality controlling diamonds and gemstones, managing shipments, handling customer queries, and supporting office operations.

Leads enterprise operations across global sites and contact centers, overseeing BPO strategy, workforce management, training infrastructure, operational excellence, automation, governance, risk continuity, and centralized capabilities. Partners with business-line and functional leaders to establish shared standards, improve capacity and resilience, manage vendors, and scale consistent operating practices across domestic, nearshore, and offshore locations.

Handles customer inquiries, complaints, service scheduling, appointment dispatch, account retention, and technician support across multiple markets. Communicates with customers by phone, chat, text, and email; resolves service issues; maintains interaction records; balances technician schedules; follows up on pending work orders and installation appointments. Requires strong communication, organization, multitasking, computer, analytical, and customer-service skills, plus weekend availability for onsite office work.

Supports prospect development and portfolio strategy operations for a nonprofit fundraising team. Responsibilities include managing research requests, researching and rating donor capacity, maintaining donor information, preparing event biographies and qualification lists, managing spreadsheets and database uploads, supporting portfolio reporting, tracking budgets and expenses, coordinating travel logistics, and assisting with special projects while protecting confidential donor information.

Support a political campaign’s mobilization program by recruiting, onboarding, and training relational organizers; managing paid organizers; recruiting participants at Atlanta-area events; and assisting with scheduling, supplies, and records. The role is designed for undergraduate students or recent graduates, requires Georgia residency, offers hybrid or remote work depending on proximity to Atlanta, and requires 20–30 hours weekly.

Supports fundraising and donor engagement by maintaining donor records, tracking commitments and follow-up, preparing communications and briefing materials, coordinating events and volunteer activities, and producing basic reports. The role provides organized, responsive administrative support to leadership while ensuring donors, partners, guests, and volunteers receive warm, thoughtful experiences. Discretion, strong communication, proactive follow-through, and excellent organization are essential.

Manages controlled document changes, reviews and routes documents for approval, maintains revision and distribution records, releases documents through network folders, and sends notifications. Maintains document master lists and industry standards, generates reports using databases and query tools, edits documents, and prepares Certificates of Conformance and Certificates of Analysis. The role requires strong Microsoft Office skills, organization, accuracy, communication, and independent work.

Provide technical customer support, onboarding, training, troubleshooting, and field assistance for geospatial robotics systems. Manage equipment readiness, inventory, shipments, returns, replacements, and local Houston operations. Document issues, create support materials, escalate advanced problems to Engineering, and collaborate with Sales, Customer Success, and Operations. The role requires geospatial or surveying knowledge, strong communication, systematic troubleshooting, independent ownership, on-site Houston work, customer travel, and a valid driver’s license.

Provide end-to-end functional support for Oracle EBS and Oracle Fusion HCM (Core HR, Benefits, Compensation, Payroll). Handle incidents, requests, changes and problems; liaise with technical and service delivery teams; maintain ITSM records; drive automation and service improvements; analyze recurring issues and create knowledge articles; support presales and transitions; participate in 24x7 shift rotation.

Own and improve Better Health’s revenue engine across lead generation, enrollment, documentation, shipment, and recurring revenue. Identify funnel bottlenecks, analyze root causes, redesign workflows, and implement AI- and automation-enabled solutions. Lead revenue operating cadence, forecasting, analytics, CRM governance, and cross-functional initiatives from hypothesis through measurable results. Partner with Sales, Marketing, Operations, RCM, Finance, Product, and Engineering while driving execution without direct authority.