Top Operations & Support Jobs

Supports media operations by monitoring and approving digital advertising content, launching and troubleshooting campaigns, coordinating field-service schedules, assisting contractors, approving payments, and providing equipment and system support. Creates campaign, Proof of Play, and photo reports; monitors network data usage and connected devices; and communicates with internal teams to resolve operational issues. The role requires strong organization, communication, troubleshooting, spreadsheet, and time-management skills in an onsite environment.

Designs and streamlines high-volume data fulfillment workflows, automates recurring operational work, builds dashboards and analyses, and identifies process improvements. Partners with Engineering, Sales, Product, Customer Experience, and Finance to launch products, improve procedures, manage operational costs, and maintain accurate, reliable data.

Administer and enhance Jira Service Management by managing access, troubleshooting incidents and defects, configuring workflows and automation, supporting migrations, and documenting platform processes. Collaborate with Agile teams and business stakeholders to gather requirements, demonstrate solutions, prioritize requests, and deliver continuous platform improvements. Confluence, ITSM knowledge, enterprise support experience, and Atlassian certifications are preferred.

Provides high-level executive and administrative support to senior leadership in a federal environment. Responsibilities include complex calendar and travel management, executive meetings, correspondence, briefing materials, document workflows, records management, quality control, research, stakeholder coordination, and administrative staff oversight. The role requires discretion, strong writing and editing skills, document governance expertise, and the ability to work primarily onsite near Washington, DC. Occasional travel may be required.

Welcomes and assists museum visitors, monitors gallery activity, enforces safety and security protocols, responds to incidents, and supports exhibitions, educational programs, tours, workshops, and events. Coordinates with building management, museum staff, community partners, speakers, and school groups. Maintains supplies, tracks visitor data, completes administrative tasks and reports, and uses software and registration tools. This part-time role requires evening and weekend availability, strong communication, organization, adaptability, and customer service skills.

Supports new and converting hotels before and after opening by driving revenue development, sales activation, marketing and distribution readiness, and commercial execution. Conducts market assessments, develops sales plans and playbooks, coaches hotel teams, tracks critical-path deliverables, and coordinates cross-functional stakeholders to accelerate revenue growth and performance stabilization. Requires up to 40% domestic and international travel.

Provides Tier 1 technical support for employees and consultants, managing Salesforce Service Cloud cases from intake through resolution. Coordinates laptop provisioning, imaging, shipping, inventory, troubleshooting, repairs, and endpoint compliance. Administers user accounts, groups, licenses, MFA, onboarding, transfers, and offboarding in Microsoft Entra ID and Okta. Supports Microsoft 365, devices, VPN, telephony, and business applications while documenting solutions, escalating complex issues, and maintaining service-level targets.

Build and manage revenue operations for SDR, Solutions Consulting, and Partnerships teams. Own reporting, dashboards, pipeline analysis, operating reviews, lead routing, deal registration, workflow design, and process improvements. Partner with GTM Systems and executive leaders on strategic projects and technology roadmap priorities. Use AI and automation to accelerate analysis, surface insights, and reduce manual work while independently prioritizing competing demands.

Provide Level 1 customer support for healthcare billing platform inquiries, including claims processing, product functionality, bugs, and feature feedback. Collaborate with Product, Engineering, Operations, and Billing teams to resolve issues, escalate technical tickets, and meet SLAs. Create SOPs, macros, and help-center content while improving support workflows, quality, and cross-functional processes.

Manages digital shelf operations across multiple retail partners, including product content updates, syndication, retailer portal workflows, quality assurance, alert triage, and publication monitoring. Prepares competitive pricing, category share, search visibility, and trading intelligence reports for client teams. Presents monthly insights, executes approved content optimizations, manages tickets and SLAs, coordinates with Brand, Marketing, Sales, and creative teams, and improves retailer processes and documentation.