Top Operations & Support Jobs

Evaluate maritime engineering training courses, sites, and instructors for compliance with U.S. Coast Guard regulations, policies, international standards, and industry practices. Draft technical recommendations and formal government responses, maintain quality and production targets of at least 20 course approvals monthly, and attend mandatory National Maritime Center training. The role requires a senior merchant mariner with a qualifying Chief Engineer or First Assistant Engineer credential and at least five years of sailing experience.

Provides executive-level administrative support and project coordination for executive leaders. Responsibilities include calendar and meeting management, preparing reports and documents, coordinating Board and committee meetings, taking minutes, handling confidential information, managing communications, processing invoices and requisitions, coordinating meeting space, and supporting organizational projects and objectives.

Serve as the US GM’s commercial and execution partner, building the US growth engine. Own talent acquisition scaling, compensation benchmarking, hiring processes, onboarding and ramp, enablement automation, market expansion analysis, and GTM reporting. This cross-functional operator will work across leadership, RevOps, Finance, Talent, and GTM to turn ambiguous priorities into scalable processes and measurable results.

Manage regional customer pricing agreements from request through approval, communication, renewal, and invoicing alignment. Maintain pricing accuracy across ERP and CRM systems, resolve customer data issues, enforce controls, and maintain audit trails. Serve as the pricing systems business owner, create reports and dashboards, support system testing, train colleagues, and lead continuous process improvements while collaborating with Sales, Customer Service, Finance, and IT.

Processes and tracks client applications, submits completed applications for committee review, and provides Salesforce-based administrative support. The role also coordinates volunteer onboarding, instructs clients during team training, supports graduates afterward, and coordinates dog transportation. Successful candidates need strong organization, communication, recordkeeping, computer, multitasking, and time-management skills. Prior administrative experience, dog handling experience, and experience supporting people with disabilities are preferred or desired.

Provides front-desk reception, phone and email management, clerical administration, correspondence, mail and supply coordination, attendance tracking, data entry, and executive support to the Director of Operations. The role also assists staff, volunteers, clients, and food bank distribution while maintaining confidentiality and a professional office environment.

Provides global customer support across phone, email, chat, and web channels. Processes international sales orders, permits, shipments, tracking requests, cancellations, and credit or debit activities. Resolves complex customer issues, provides basic product information, documents interactions in CRM systems, and maintains service quality and accuracy. Requires strong communication, problem-solving, critical thinking, and multitasking skills, with international shipping experience preferred.

Coordinates organizational operations, executive support, projects, Board governance, contracts, records, grants, and office administration. Maintains project systems, tracks deadlines and deliverables, prepares reports and meeting materials, supports staff workflows, and improves administrative processes. Partners closely with the Executive Director and serves as a cross-functional resource without direct supervisory authority.

Supports IT help desk operations and technology projects across retail stores, distribution centers, and corporate environments. Responsibilities include troubleshooting hardware and software, managing tickets, assisting with system imaging and rollouts, analyzing service metrics, documenting procedures and resolutions, tracking project tasks, and providing user-focused technical support. The intern will contribute to process improvement, automation, service quality, and cross-functional IT initiatives.

Provide professional Swahili-English interpretation for Limited English Proficient clients across various settings. Interpreters facilitate clear communication, maintain confidentiality, follow professional conduct and interpretation protocols, meet client clearance requirements, provide strong customer service, and report promptly to accepted on-site assignments. Personal or public transportation is required. Full fluency in English and Swahili is required; professional interpreting experience and industry certifications are preferred.