Top Operations & Support Jobs

General application for opportunities across Pivotal Health Care Communities, including senior living, assisted living, rehabilitation, and long-term care environments. The organization seeks candidates who are passionate about serving seniors and interested in joining a supportive, family-oriented team. Benefits include health coverage, retirement matching, paid time off, tuition assistance, career development, bonuses, and shift differentials.

Provides bilingual English/Spanish customer support through calls, live chat, secure messages, and email. Resolves customer, operational, and technical issues, researches inquiries, maintains accurate SharePoint records, and coordinates with internal departments. The role requires accurate first-contact resolution, professional communication, multitasking across applications, adherence to procedures, deadline management, and availability during weekends and holidays.

Provides Level 1 and Level 2 technical support for office and field employees. Responsibilities include troubleshooting Windows devices, Microsoft 365, business applications, networks, printers, mobile devices, and access systems; setting up accounts and equipment; deploying replacement devices; maintaining inventory; supporting technology rollouts; documenting solutions; and escalating complex issues. The role requires travel between company locations and occasional job sites.

Supports business operations through reporting, project documentation, communications, action tracking, process improvement, stakeholder training, data analysis, and ad hoc project coordination. The role maintains project records, documents business practices, recommends process optimizations, supports standardized tool adoption, and assists internal project leads with issue resolution and cross-functional coordination.

Coordinates onboarding and implementation of business banking services, including ACH, Positive Pay, online banking, wires, user administration, and debit cards. Reviews documentation, tracks implementation timelines, trains business members, provides routine support, maintains records, and collaborates with lending, compliance, operations, digital banking, and branch teams. Ensures adherence to CIP/BSA requirements, escalates issues, and supports process improvements and ongoing business service maintenance.

Leads strategic R&D operations for Dental Solutions, partnering with senior leadership to translate strategy into execution, improve organizational performance, coordinate cross-functional initiatives, manage business reviews and reporting, support financial planning and resource allocation, and advance global laboratory capabilities. The role requires strong business acumen, executive communication, influence without direct authority, and experience operating in complex matrixed environments.

Welcomes dealership customers, answers and directs phone calls, schedules appointments, performs administrative tasks, maintains documents, supports dealership teams, assists with events, provides basic vehicle information, and creates a comfortable showroom experience with refreshments and friendly service.

Supports Joint Pole Association and Joint Pole Committee operations for wireless telecommunications. Manages transaction forms, intents, responses, denials, transfers, remediation, cost documentation, utility notifications, and customer reports. Directs and quality-checks field inspectors’ work, tracks high-volume documentation through resolution, and provides administrative support to department leadership. The role also requires coordination with utilities, customers, inspectors, and internal teams while maintaining safety and regulatory compliance.

Supports an industrial real estate development team through administrative coordination, calendar and travel management, meeting logistics, document execution, expense reporting, and event organization. Administers DealPath, including implementation, training, user and project updates, reporting, and data entry. Maintains project information in SharePoint, supports due diligence and proposals, records meeting notes, and assists with special projects.

Maintains law firm records by retrieving, delivering, organizing, tracking, and re-filing physical and electronic files. Orders records from offsite storage, updates database locations, maintains storage organization, and processes large client cases for closing. Requires strong administrative, organizational, customer service, communication, and independent-work skills, along with the ability to regularly lift up to 50 pounds.