Top Operations & Support Jobs

Responds to customer inquiries through phone, email, and chat, resolving nontechnical issues and coordinating with service or technical teams. Records customer activities in CRM or database systems, researches product information, and develops expertise in company services to handle complex requests. Contributes to moderately complex projects while meeting quality-management requirements. Requires strong communication, independent decision-making, English fluency, and Spanish fluency depending on location or customer accounts.

Supports company software, applications, digital workflows, hardware, and end users. Responsibilities include administering agency management software, troubleshooting issues, coordinating vendor support, training staff, creating Microsoft Power Automate workflows, managing equipment inventory and setup, maintaining the website, coordinating DocuSign requests, and communicating system updates. The role requires residence or relocation to Phoenix, Arizona, with occasional field visits.

Processes vehicle titles from multiple states, identifies errors and title issues, responds to floorplan and float title inquiries, coordinates escalations, scans documents, prepares shipping materials, and returns voided-sale titles. The role requires accurate data entry, document handling, knowledge of state title requirements, strong communication, and consistent management of repetitive tasks.

Build practical B2B SaaS operations experience by communicating with customers via email, gathering and clarifying information, following standard procedures, and using Microsoft Office and specialized software to support tax, compliance, and certificate processes. The role requires at least 20 hours per week on-site in King of Prussia during weekday operating hours.

Provides advanced administrative, fiscal, and project coordination support to the CFO/SVP for Finance & Administration. Responsibilities include calendar and travel management, executive communications, meeting coordination, records management, purchasing, budget tracking, research, project follow-up, and stakeholder relationship management. The role requires discretion with confidential information, strong organization, multitasking, communication, and proficiency with Microsoft 365, Workday, and ServiceNow.

Processes and reviews equipment finance contracts for accuracy, completeness, and compliance with credit policies. Creates documentation, maintains digital and physical files, enters transaction data, coordinates with sales and credit teams, supports credit application processing, handles incoming calls, prepares correspondence, and contributes to process improvement projects.

Provides executive and board administrative support, including calendar and meeting management, board communications, governance records, minutes, action-item tracking, special projects, and confidential correspondence. Coordinates board meetings and materials, supports donor and development activities, improves office workflows, supervises front desk and switchboard staff, and manages office supplies. Serves as a professional liaison to trustees, donors, community partners, staff, and external stakeholders.

The Assistant Service Manager supports automotive dealership service operations by preparing appointments and work orders, communicating with customers, documenting repairs, preparing invoices, recommending maintenance, providing vehicle-status updates, coordinating with parts staff, managing deliveries, answering calls, and developing service business. The role emphasizes customer experience, accuracy, organization, multitasking, professionalism, and adherence to dealership service processes.

Investigate and resolve complex SaaS platform, integration, API, webhook, and configuration issues for enterprise customers. Monitor Datadog dashboards, alerts, and logs; coordinate P1 incidents; produce actionable engineering escalations; support customers during high-pressure situations; and document resolution patterns in the knowledge base.

Provides day-to-day network administration, monitoring, troubleshooting, and technical support for customers and internal staff. Maintains operating systems, network configurations, applications, hardware, and system availability tools. Performs Layer 1–3 troubleshooting, loop testing, circuit activations, installations, upgrades, and managed-services onboarding. Documents solutions, escalates complex issues, and supports Windows, Linux, SQL Server, IIS, Active Directory, DNS, and web technologies in high-availability network and data-center environments.

Provides Level 2 managed services support for end users and customer IT departments. Responsibilities include administering Active Directory, Microsoft 365, VPNs, GPOs, VMware, servers, firewalls, Azure subscriptions, Exchange, wireless networks, MFA, SAN connectivity, backups, and replication. The role resolves service tickets, performs technical triage, documents work, communicates with customers, and installs technical equipment at customer sites.