Top Operations & Support Jobs

Provide high-level administrative support to cancer institute physicians: manage complex schedules and travel, coordinate meetings and logistics, prepare and edit documents, handle correspondence, maintain files and office supplies, liaise with stakeholders and IT, take minutes, monitor project timelines, and assist with special projects and events.

Provides high-level administrative and project support to the Director of Research and senior teams. Responsibilities include managing calendars, coordinating meetings and events, preparing documents and communications, maintaining files and systems, supporting faculty recruitment and research programs, processing invoices and expenses, tracking evaluations and metrics, managing supplies, and assisting with grant-related materials.

Manage commercial and dealer customer accounts through invoicing, accounts receivable, payment processing, inventory monitoring, sale preparation, transaction reconciliation, and accurate system updates. Provide sales and customer support, resolve account discrepancies, coordinate with internal teams and vendors, and ensure compliance with company policies and applicable laws. The role requires strong organization, communication, data accuracy, reconciliation, and multitasking skills in a fast-paced auto auction environment.

Leads strategy deployment, business operations, organizational effectiveness, operational excellence, and transformation initiatives for a Facilities and Engineering organization. Partners with site leadership on strategic planning, operating systems, KPI governance, executive communications, change management, and cross-functional programs. Facilitates Lean and continuous improvement activities while supporting organizational integration and stakeholder alignment in a GMP-regulated manufacturing environment.

Manages customer experience programs, operating cadences, and Qualtrics administration. Builds surveys, workflows, dashboards, alerts, and integrations with Snowflake, Salesforce, email, Teams, and Jira. Uses SQL and Tableau for CX analytics, reporting, data validation, and quality monitoring. Partners with service, operations, distribution, IT, and data teams to standardize processes and convert customer feedback into improvements.

Manages the National Account Coordinator team, including performance, coaching, scheduling, process improvement, and training. Oversees rental order coordination, logistics, billing, off-rents, customer data, onboarding, and issue escalation for national accounts. Partners with National Account Managers, monitors KPIs, prepares leadership reports, and drives accurate, efficient, customer-focused support operations.

Provides Tier 1 technical support through phone, email, Slack, and ITSM channels. Troubleshoots computers, mobile devices, printers, software, accounts, networks, and audio/visual equipment; documents resolutions; escalates complex issues; and supports employee onboarding and offboarding. Participates in after-hours and weekend on-call support while collaborating with IT teammates to resolve recurring problems.

Supports international exchange program operations by assisting representatives, analyzing reports, reviewing compliance and participant data, updating systems, tracking applications and payments, and responding to high-volume inquiries. The role requires accurate data handling, troubleshooting, cross-cultural communication, strong organization, and flexibility in a fast-paced remote environment.

Provides first-line help desk support for global customers, managing incidents, desktop support, proprietary applications, service tickets, SLAs, escalations, and customer communications. The role involves troubleshooting issues using technical documentation, dispatching service requests, maintaining detailed ticket records, monitoring systems, collaborating with specialists and engineers, and contributing to the knowledgebase.

Processes customer orders, payments, returns, and account records while resolving billing, shipping, and product issues. Provides courteous support through phone, email, fax, and other channels; verifies order details, troubleshoots basic technical concerns, coordinates with internal teams, and escalates complex issues. The role requires accuracy, multitasking, strong communication, and proficiency with business software in a fast-paced remote environment.

Provides courteous reception and administrative support for residents, guests, prospective residents, and staff. Responsibilities include answering and transferring calls, greeting visitors, checking in residents, distributing mail and packages, reserving dining areas, collecting maintenance work orders, assisting with accounting duties, and following emergency procedures. The role requires professional communication, independent work, Microsoft Office proficiency, and occasional travel between locations.

Configure and evolve Workday Payroll, Absence, and Time Tracking systems; analyze business needs, lead solution design, manage testing and integrations, deploy system enhancements, and support change management. The role also drives adoption of Workday Illuminate AI agents and identifies automation opportunities for payroll and absence processing. Candidates need extensive Workday configuration and payroll expertise, with knowledge of global payroll, integrations, agile methods, and generative AI tools.