Top Operations & Support Jobs

Handle high-volume customer interactions, technical troubleshooting, network testing, and issue resolution. Collaborate with engineering to automate workflows, test mobile applications, manage device inventory, coordinate carrier and OEM relationships, and support fraud response. The role also contributes customer insights, quality assurance feedback, scalable operational playbooks, and future team-building efforts.

Manage high-volume customer interactions and technical troubleshooting for a privacy-focused mobile carrier. Test mobile applications, investigate customer and network issues, collaborate with engineering to automate workflows and resolve defects, manage device inventory and supply chain processes, coordinate with carrier and OEM partners, and support fraud response. The role also contributes customer insights, quality assurance, scalable operational playbooks, and future team-building efforts.

Manages operations across multiple apartment communities, including leasing, resident satisfaction, rent and deposit collection, marketing effectiveness, vacancy readiness, staff hiring and supervision, training, compliance notices, market analysis, leasing performance, and renewals. The role oversees community profitability, physical asset maintenance, staff performance, resident relations, and adherence to company policies and operating budgets.

Provides front-office support for the Human Resources department, including answering phones, greeting visitors, scheduling appointments, filing, maintaining documents and spreadsheets, running campus errands, and assisting with I-9 and new-hire onboarding. The role also involves customer service, communication, confidentiality, multitasking, and participation in departmental projects. This is a semester-based federal work-study position for an actively enrolled university student.

Supports daily office operations by maintaining workplace readiness, coordinating maintenance and vendors, managing mail, shipping, inventory, and deliveries, and assisting with onboarding, meetings, records, expenses, and employee workplace requests. Ensures shared spaces remain organized and functional, follows office procedures, prepares administrative materials, and escalates operational issues as needed. This is a fully onsite Houston role.

Provide hands-on support for executives and audiovisual systems, manage device lifecycle, and ensure compliance with security standards while collaborating with internal teams and vendors.

Administer and support PeopleSoft HCM and related modules in a federal government environment. Responsibilities include configuration, troubleshooting, testing, upgrades, enhancements, integrations, data validation, monitoring, documentation, user support, and training. The role coordinates with technical and functional teams, supports compliance requirements, and requires on-site second-shift work.

Own and evolve the go-to-market technology stack, including CRM, enrichment, sequencing, analytics, integrations, and automated workflows. Maintain pipeline data models, deal stages, reporting, dashboards, and data quality. Partner with sales and customer success to improve processes, support segmentation and capacity planning, and automate prospecting, research, routing, and outbound activities using code and AI tools.

Provides site-level IT support for a manufacturing facility, managing telephony, audiovisual systems, network access, and switch modifications. Leads IT projects, supports service levels and user satisfaction, and serves as the interface between Information Systems and business application owners. The role requires problem-solving, requirements gathering, functional specification development, agile and lean practices, and occasional after-hours or weekend support.

Leads operations for Goodwin’s Boston office, overseeing workplace experience, administrative support, facilities coordination, vendors, budgets, projects, change initiatives, and cross-functional service delivery. Manages administrative staff, office space planning, operational improvements, and employee engagement efforts while advising local leadership and aligning Boston operations with firmwide objectives. The role requires strong leadership, financial judgment, stakeholder influence, and experience managing complex office environments.