Top Operations & Support Jobs

Provides executive support to the Chief Nuclear Officer, manages schedules and communications, coordinates office administration, reception, visitors, shipping and receiving, supplies, budgets, events, and contractors. Supports People Operations with recruitment scheduling and onsite logistics, organizes company celebrations, enforces front-office security protocols, and handles ad hoc administrative and analytics tasks in a dynamic environment.

Leads the creation, governance, and maintenance of structured business context for AI agents. Captures expert knowledge, decision logic, business rules, processes, and exceptions from business partners; builds reusable context libraries and knowledge architecture; establishes lifecycle governance; and partners with Product, Data Science, and Engineering on agent requirements and evaluation. The role also resolves conflicting input, identifies readiness risks, and improves context using evaluation and production feedback.

Work experience and training opportunity exclusively for CVI program participants. Participants are expected to support Goodwill’s mission, follow organizational values, develop job skills, and work toward greater independence and community contribution.

Provides first-line customer support for a bank through phone, email, and secure messaging. Handles account inquiries, transactions, password resets, debit card activation, digital banking guidance, and routine issue resolution. Verifies customer identity, protects sensitive information, follows banking regulations, documents interactions, escalates complex or fraudulent issues, and refers customers to relevant financial products. Requires strong communication, problem-solving, computer, math, and organizational skills, with occasional travel between locations.

Provides second-level technical support for Aircall’s communications platform. Investigates escalated issues involving APIs, webhooks, CRM integrations, telephony, messaging, analytics, authentication, and AI features. Leads customer troubleshooting sessions, analyzes logs and payloads, collaborates with Product, Engineering, partners, and telecom providers, and documents recurring solutions. Also trains frontline support teams and improves troubleshooting processes and knowledge resources.

Provides administrative support across business areas by managing communications, calendars, meetings, documentation, reports, expenses, budgets, mail, filing systems, databases, and office supplies. The role requires strong Microsoft Office skills, organization, confidentiality, customer service, communication, accuracy, multitasking, and the ability to work independently with general guidance.

Processes hard-copy and digital exhibits and transcripts by scanning, OCR processing, quality checking, filing, printing, binding, shipping, and tracking documents. Provides clerical office support, manages mail and packages, maintains confidential chain of custody, updates company records, communicates with internal teams, and keeps the workspace organized. The role is fully in-office in Rockville, Maryland, from 10:00 a.m. to 6:00 p.m. EST.

Provides administrative and executive support across multiple levels, including calendar, meeting, travel, document, report, invoice, event, and follow-up management. The senior level handles confidential leadership matters, complex scheduling, advanced research and analysis, executive meeting preparation, cross-department coordination, special projects, external inquiries, and guidance for administrative staff. Requires strong judgment, discretion, organization, communication, and independent decision-making in a fast-paced corporate environment.

Process inbound nonprofit donor calls, accurately record pledges and contributions, confirm transaction details, follow campaign scripts and compliance procedures, navigate multiple computer systems, protect confidentiality, and meet attendance and performance standards. This is a remote 1099 contractor role with flexible servicing intervals and required equipment, certification, and a quiet workspace.

Processes new and replacement debit cards, maintains card accounts, resolves rejected orders and lost or stolen card reports, manages returned mail, and responds to debit card, ATM, and ITM inquiries. Monitors ATM/ITM activity, submits technician service calls, supports internal banking teams, and cross-trains across department functions. Requires regulatory knowledge, strong customer service and communication skills, Microsoft Office proficiency, attention to detail, and schedule flexibility.