Top Operations & Support Jobs

Provides operational support for deposit services, including ACH and wire processing, remote deposit approvals, returned checks, account documentation quality control, member account research, compliance requests, ATM and debit card support, and daily reporting. The role identifies process issues, recommends efficiency improvements, supports audits and examinations, cross-trains on deposit functions, and provides coverage across the department while following regulations, policies, and procedures.

Provides operational, administrative, and analytical support for North American delegated claims governance and third-party service oversight. Responsibilities include maintaining TPA and vendor inventories, coordinating onboarding and review documentation, supporting due diligence and audits, tracking remediation actions, producing performance reports and scorecards, managing governance records and dashboards, and coordinating stakeholders across Claims, Compliance, Legal, QA, Underwriting Operations, and Vendor Management. The role emphasizes documentation, reporting, process coordination, and audit readiness rather than strategic vendor ownership.

Unsolicited application for prospective opportunities at Passionfroot, an early-stage startup. Applicants should explain their enthusiasm for the company, describe their most challenging project or undertaking, provide a primary social media or LinkedIn handle, suggest how they could contribute, and identify their ideal role. Creative submissions, including Loom videos, are encouraged.

Manages an enterprise IT support and audiovisual team, overseeing staffing, performance, help desk operations, hardware and software deployment, inventory, incident management, security patching, mobile device management, telephony, and event support. The role researches technology solutions, supports budgeting, maintains procedures and records, monitors service metrics, coordinates Microsoft 365 licensing, and ensures reliable, secure end-user technology services across local government.

Processes and monitors customer orders received through EDI, fax, and phone; manages vendor-managed inventory replenishment; resolves service issues; coordinates with customers, brokers, warehouses, and internal teams; prepares invoices and military delivery tickets; maintains purchase order and invoice records; and helps reduce customer deductions and penalties.

Supports the Chief Human Resources Officer through complex calendar management, domestic travel coordination, executive communications, meeting preparation, reporting, budgeting, vendor administration, recruiting coordination, and confidential information management. The role also monitors priorities and deliverables, coordinates leadership activities, prepares presentations and reports, and facilitates communication across internal and external stakeholders.

Provide accurate consecutive and simultaneous interpretation across on-site, video remote, and telephone settings. Interpret verbal communication and perform sight translation while preserving meaning, tone, intent, and emotion. Maintain confidentiality and professional ethics, communicate quality-impacting factors, and support diverse speakers. Medical interpreters must hold medical interpreter certification and healthcare interpreting experience. Contractors need reliable technology, a quiet workspace, language proficiency, references, and at least two years of interpreting experience.

Lead operational excellence across a portfolio of firms, from pre-acquisition diligence through post-close transformation. Assess financial and operating performance, identify high-return improvements, build transformation plans and playbooks, lead cross-firm initiatives, implement process changes, and measure cash-flow impact. Partner with firm leaders, Finance, Product Experience, systems, and commercial teams to improve profitability, productivity, service quality, and adoption. Regular travel to prospective and portfolio firms is required.

Provides onsite and remote corporate IT support for Windows and macOS devices, Microsoft 365, identity systems, endpoints, networking, RingCentral, and office technology. Manages helpdesk tickets, onboarding and offboarding, endpoint deployment, security compliance, asset inventories, audits, vendor coordination, and documentation. Supports a regulated PCI DSS and SOC 2 environment while partnering with infrastructure and information security teams.

Own strategic and operational initiatives from problem definition through execution and measurement. Identify growth and efficiency opportunities, analyze data and market insights, improve processes using AI and automation, track performance metrics, and coordinate cross-functional teams. The role also manages relevant partnerships with banks, processors, and other strategic providers while supporting business priorities in a fast-growing fintech environment.