Top Operations & Support Jobs

Leads loan fulfillment, customer experience, collections, and the broader customer operations function. Owns operational strategy, verification and application-to-funding processes, collections effectiveness, customer experience, vendor relationships, compliance, risk controls, automation, and AI-enabled process improvements. Builds and develops operational teams while collaborating with Risk, Compliance, Product, Engineering, and Finance to scale efficient, secure lending operations.

Analyzes incident trends, coordinates problem tickets, investigates root causes, and supports corrective actions to improve IT service reliability. Maintains ITIL-aligned documentation, dashboards, after-action reports, knowledge articles, and process improvements. Collaborates with technical teams, service desk staff, PMO, quality teams, management, and clients while tracking action items and SLA commitments. The role is primarily onsite with possible hybrid flexibility and minimal travel.

Services existing insurance policies by processing beneficiary, ownership, banking, premium, coverage, lapse, reinstatement, cancellation, and claims changes. Communicates with clients, insurance companies, and financial institutions; sends payment notifications; processes collateral assignments and military deployment suspensions; updates databases and client information; and delivers high-quality customer service.

Supports port and terminal business operations through project coordination, KPI tracking, process mapping, financial reporting, operational analysis, and special projects. The intern will gain exposure to global cargo flows, terminal improvement initiatives, and strategic business decisions while collaborating with regional teams.

Provides administrative coordination for GPS, safety, supervision, and production initiatives at a manufacturing plant. Maintains SharePoint sites, activity boards, records, schedules, spreadsheets, reports, and meetings; supports safety training, near-miss tracking, audits, and team projects. Assists with automation, planning, loss worksheet updates, failure analysis, and production reporting while serving as a backup for GPS and Safety functions.

Provides first-level remote technical support for managed-services clients through phone and web tickets. Responsibilities include troubleshooting and resolving end-user issues, administering accounts, documenting incidents, communicating ticket status, meeting service-level agreements, and escalating unresolved problems. The role requires multitasking across tickets, strong customer communication, continual technical learning, and occasional weekend or holiday availability.

Provides part-time onsite administrative and customer service support, handling telephone, email, portal, vehicle, salvage, fines, claims, documentation, and collection queries. The role updates accounts and databases, processes clearance and uplift instructions, coordinates vehicle and belongings returns, supports auction listings, and performs general office duties. It requires professional communication, accurate data handling, workload prioritization, teamwork, and flexibility, with motor industry knowledge considered desirable.

Leads a technical procedures group while primarily writing, editing, formatting, and producing complex technical and regulatory documents. Coordinates multiple publication projects, manages schedules and priorities, maintains templates and style guides, archives project files, and mentors junior staff. The role requires extensive technical writing and editing expertise, knowledge of nuclear facility requirements, strong communication skills, and significant management experience.

Welcomes visitors, answers and directs calls, manages mail and deliveries, coordinates meetings and office activities, maintains reception security and supplies, updates databases, and performs clerical duties in a clinical research office.

Provides local system administration and end-user IT support, including troubleshooting hardware and software, installing workstations and peripherals, managing user accounts and device inventories, maintaining operating systems, supporting manufacturing systems, and resolving incidents. The role also documents procedures, supports software and infrastructure deployments, coordinates with corporate IT, and may provide after-hours or emergency support.