Top Operations & Support Jobs

The Provost provides vision and oversight for the University’s academic life, ensuring high-quality programs, academic excellence, student success, and alignment with workforce needs. Responsibilities include cultivating academic partnerships, supporting faculty, staff, and student relationships, overseeing accreditation and program review, managing budgets, and leading strategic planning and complex initiatives. The role requires an accomplished academic administrator with teaching and scholarship credentials suitable for full professor appointment.

Owns company-wide business operations, including planning cadence, KPI reporting, vendor and contract management, sales and GTM operations, infrastructure, compliance, and strategic initiatives. The role partners directly with leadership, builds scalable processes and automation, manages CRM and commercial operations, and solves ambiguous, high-impact problems across the organization.

Provide specialized support for Infor M3 ERP systems, including troubleshooting application and integration issues, analyzing problems with Power BI and Microsoft reporting tools, supporting end users, implementing upgrades and customizations, and improving and maintaining ERP processes.

Provides helpdesk and on-site IT support for internal employees and MSP clients. Responsibilities include hardware provisioning, account and access management, employee onboarding, backups and restores, system monitoring, network setup and maintenance, device repairs, patching, secure equipment disposal, collaboration platform support, and troubleshooting system failures.

Provides administrative support by managing calls, calendars, meetings, correspondence, files, reports, office supplies, expense reports, invoices, and databases. Prepares and edits business documents while maintaining accuracy, confidentiality, and professional communication. Operates office equipment and supports staff and business-area needs under general supervision.

Provides technical support to residents and staff, responds to IT service requests, assists with device setup, equipment deployments, computer refreshes, documentation, inventory, audiovisual setups, and campus technology projects while shadowing IT staff.

Provides administrative and clerical support to the Benefits Department, including calendar maintenance, records and file management, meeting coordination, agenda and minutes preparation, confidential information handling, employee file updates, communications, and special project or event planning.

Manages Probate and Guardianship operations, team performance, customer service, audits, compliance, risk mitigation, business continuity, and operational improvement. Partners with the department director to implement statewide strategies, coach associates, resolve escalated issues, support profitability, maintain regulatory compliance, and develop staff. Oversees BSA/OFAC escalation, quality assurance, continuity planning, and customer satisfaction initiatives.

Leads Business Development Operations by managing people, processes, systems, reporting, KPIs, partner referrals, program implementation, events, budgets, and cross-functional planning. Owns Salesforce and related tools, improves sales processes through automation, supports leadership decision-making, coordinates enablement and compensation workflows, and manages partner and client-facing operational activities. The role requires hospitality industry experience, Salesforce expertise, people management, and travel up to 25%.

Supports cybersecurity training operations across virtual and in-person programs by coordinating readiness checklists, events, facilitators, learners, platforms, troubleshooting, attendance, records, testing, reporting, and continuous improvement. Maintains SharePoint resources, LMS checks, documentation, workflows, and training data while serving as a first-line support contact and coordinating escalations. Requires strong organization, communication, independent problem-solving, Microsoft 365 proficiency, technology adaptability, and familiarity with cybersecurity concepts. The role is hybrid in Washington, D.C., with occasional in-person DMV training events.