Top Operations & Support Jobs

Leads the Customer Experience Center, overseeing customer service operations, workforce management, staffing, performance metrics, employee development, escalations, compliance, payroll reporting, and contact center technology. Serves as the business owner for Genesys and telephony platforms, drives process improvements, manages vendors and internal partners, and ensures operational continuity and exceptional customer experiences.

Welcomes patients, family members, visitors, and staff; answers and directs calls; delivers messages; provides organizational information and directions; and performs clerical duties such as filing, photocopying, and collating. The role requires strong communication, customer service, phone etiquette, organization, computer skills, and reliable transportation.

The Business Systems Analyst bridges business stakeholders and technology teams to define requirements, improve insurance operations, support product and system enhancements, and resolve complex data and system issues. Responsibilities include requirements elicitation, user story and acceptance criteria development, Agile ceremonies, data reconciliation, testing, process improvement, documentation, training, and change management. The role requires P&C insurance knowledge, strong analytical and troubleshooting skills, and at least three years of business analysis experience.

Provides administrative, operational, and project support for Online and Graduate Student Services. Responsibilities include scheduling, communications, records management, event and travel coordination, purchasing, student outreach, workflow tracking, process improvement, documentation, and supervision of student workers. The role maintains accurate and confidential data, supports enrollment and student services, coordinates departmental initiatives, and uses technology to improve service delivery.

Provides administrative and customer service support for a business unit. Responsibilities include managing calls and visitors, handling inquiries, maintaining office supplies and project files, supporting events, assisting with billing documentation, preparing sales proposals, tracking equipment orders, and coordinating vendors. Requires strong communication, organization, customer service, basic math, problem-solving, and Microsoft Office skills.

Coordinates administrative and operational work supporting a senior Account Executive in healthcare staffing. Responsibilities include managing confirmations, purchase orders, schedules, timecards, credentialing, listings, MSP/VMS requests, candidate submissions, interviews, and follow-ups. The role ensures assignment accuracy, resolves issues across recruiting, finance, and credentialing, and provides coverage during the AE’s absence.

Provides Level 1 technical support across office, restaurant, manufacturing, and distribution locations. Troubleshoots Windows devices, printers, peripherals, software, accounts, Microsoft 365, connectivity, and basic networks. Configures and deploys equipment, manages tickets and inventory, and supports workplace technology. Assists senior IT staff with infrastructure projects and travels daily between company locations. Requires fluent English and Spanish, customer service skills, basic IT knowledge, Active Directory experience, and a valid driver’s license.

Lead Stampli’s Order Management function across the Order-to-Cash lifecycle. Manage deal close processes, customer entitlements, portal setup, data accuracy, payment links, ticket queues, and post-close updates. Partner with Deal Desk, RevOps, Finance, AI Operations, and Business Applications to improve workflows, automation, SLAs, documentation, and reporting data. Establish a scalable, accurate, industry-standard process while cross-training with Deal Desk and maintaining high-quality service during peak periods.

Provides executive administrative and operational support to DOE Idaho Operations Office Safeguards and Security leadership. Responsibilities include calendar and meeting coordination, government travel arrangements using Concur, document preparation, records management, correspondence handling, action-item tracking, reporting, visitor logistics, and travel card reconciliation. The role requires discretion with classified information, strong Microsoft Office skills, an active DOE Q clearance, and U.S. citizenship.

General application for potential employment opportunities at Serra Ford Farmington Hills. Applicants may be considered for roles across the dealership based on their background and business needs. Positions may involve customer service, prolonged standing, lifting or moving objects, and driving company or customer vehicles. Employment requires U.S. work eligibility and may be contingent on background checks, drug screening, licensing, and a satisfactory motor vehicle record.