Top Operations & Support Jobs

Provides Tier II technical support for complex customer issues in a SaaS environment. Responsibilities include troubleshooting across systems, root cause analysis, case ownership, SLA adherence, escalations, major incident support, customer communication, knowledge-base development, and process improvement. The role collaborates with Engineering and Product teams, identifies recurring issues, implements sustainable fixes, and contributes to improved support tools and workflows.

Provides advanced technical support for Windows and macOS users across corporate, manufacturing, and remote locations. Troubleshoots Microsoft 365, networking, endpoint, account, hardware, application, and collaboration technology issues. Administers Active Directory, Azure AD, Microsoft 365, Intune, and endpoint management platforms. Supports technology rollouts, upgrades, documentation, security compliance, and infrastructure initiatives while collaborating with internal teams and vendors.

Provides administrative and logistical support for public health preparedness programs, including courses, events, trainings, databases, online systems, inventory, communications, and reporting. Responds to inquiries, coordinates with external agencies, supports emergency operations, develops promotional materials, and assists with grant reporting and project coordination. May represent the office at meetings and supervise interns.

The Assistant Head of School serves as chief of staff to the Head of School and provides academic leadership across PreK–12. Responsibilities include coordinating strategic initiatives, supporting Upper School growth and internships, leading mastery-based assessment work, strengthening curriculum and faculty development, supporting accreditation and reporting, and fostering inclusive school culture. The role also coordinates leadership priorities, collaborates with division directors, and acts for the Head of School when requested.

Supports LLNL’s electronic purchasing system and related business applications by gathering and documenting requirements, analyzing processes and data, assisting with testing and reporting, creating process and training materials, and coordinating project activities. Works with users, process owners, developers, and other stakeholders while developing practical experience in business analysis, procurement systems, enterprise applications, and process improvement.

Management Trainees learn to run a Locke Supply branch while developing servant-leadership skills, managing team performance, supporting operations and culture, and building customer and contractor relationships. The role offers early responsibility and advancement toward Branch Manager. Candidates may bring plumbing, electrical, HVAC, distribution, leadership, supervisory, team-lead, or relationship-based sales experience, along with an ownership mindset and commitment to team and community success.

Provides welcoming, courteous service to YMCA members, guests, and program participants. Responsibilities include answering phones, conducting membership tours and sales, registering members and programs, processing payments, entering transactions, balancing shifts, resolving concerns, issuing locker keys and towels, and maintaining member relationships. The role requires computer, phone, clerical, cash-handling, and interpersonal skills, with evening and weekend availability.

Coordinates IronPro and National Accounts agreements, including renewals, quoting, billing, accrual tracking, documentation, purchase orders, work orders, and customer portals. Maintains contract renewal plans, manages Method of Procedures, coordinates with other dealers, supports customer relations, and completes monthly commissions. Requires strong organization, communication, accounting knowledge, software proficiency, and up to 25% travel.

The Treasury Management Portfolio Manager manages client portfolios, driving fee income and product penetration through sales calls and client reviews, ensuring effective implementations and ongoing relationship management.

Provides confidential administrative and business support to the General Manager and site leadership. Responsibilities include calendar and meeting management, travel coordination, customer-visit preparation, meeting notes, agreement tracking, communications routing, office supplies, bookkeeping support, receptionist backup, and administrative projects. The role is fully onsite in Watertown, New York, may require domestic or international travel, and supports ISO 9001 and IATF 16949 quality requirements.