Top Operations & Support Jobs

Provide comprehensive administrative, strategic, and personal support to the CEO. Manage calendars, inboxes, correspondence, executive meetings, board preparation, travel itineraries, and follow-up actions. Serve as a confidential gatekeeper and operational partner while handling shifting priorities, international time zones, and high-pressure situations. Use productivity and AI tools to automate administrative workflows and improve executive efficiency.

Leads a team of up to 25 customer service, sales, or operations employees. Responsibilities include supervising daily work, coaching and evaluating staff, monitoring service and sales metrics, managing schedules and attendance, handling escalations, recruiting and training employees, maintaining quality and reporting, coordinating with clients, reviewing budgets and profit and loss, and supporting process improvements and strategic initiatives. The role is onsite and requires travel as needed.

Administers endpoints, identity and access, cloud applications, networking, retail technology, and security operations across corporate and retail locations. Supports Microsoft 365, Entra ID, Salesforce, NetSuite, POS systems, MDM, connectivity, and security alerts. Deploys store technology, troubleshoots complex issues, manages onboarding and offboarding, maintains documentation and runbooks, supports integrations, and coordinates vendors. Requires independent judgment, strong customer service, technical documentation, and periodic travel to retail sites.

Owns commercial coordination across the customer agreement lifecycle, including onboarding, contract execution, obligation tracking, amendments, approvals, and renewals. Partners with Sales, Finance, Legal, Engineering, Supply Chain, Manufacturing, Operations, and Program Management to align commitments with business capabilities. Maintains contract governance, repositories, dashboards, audit readiness, SOX controls, and risk visibility while supporting negotiations and scalable commercial processes.

Leads a team of five executive assistants, supports 2–3 C-suite executives, and establishes standards for executive administration. Responsibilities include coaching, hiring, process and playbook development, AI adoption, coverage planning, travel and event coordination, vendor management, executive scheduling, meeting preparation, stakeholder communication, expense management, and confidential information handling.

Leads portfolio-wide execution, management rhythms, budgeting, forecasting, P&L visibility, business reviews, and accountability across performing arts businesses. Advises and coaches business-unit leaders, partners with shared services, identifies risks, simplifies processes, and represents the President when appropriate.

Serve as the functional Dynamics 365 Sales SME and liaison between Sales, Revenue Operations, and IT. Capture requirements, map processes, create user stories and acceptance criteria, support design/configuration, coordinate UAT, improve data quality and reporting, enable adoption through training and change management, and support integrations, releases, and ongoing production support.

Conduct insurance fraud investigations through surveillance, accident scene investigations, witness canvassing, interviews, recorded statements, policy and database reviews, and examinations under oath. Identify fraud indicators and misrepresentation, prepare detailed investigative reports, and collaborate with adjusters, attorneys, analysts, and experts. The role requires a private investigator license or eligibility, prior SIU or investigative experience, a valid driver’s license, surveillance technology proficiency, independent work, and flexible availability including weekends.

Leads the information systems support team, managing help desk operations, escalations, ticket performance, documentation, and staff development. Oversees Microsoft 365, business applications, devices, networks, VPNs, email security, and endpoint protection. Evaluates and deploys AI productivity tools, establishes responsible-use policies, trains employees, and identifies automation opportunities. Supports CRM, ERP, mobile applications, payroll integrations, web hosting, databases, and vendor relationships.

Own cross-business priorities, projects, deadlines, follow-through, stakeholder communications, executive correspondence, project-management systems, dashboards, calendar management, meeting preparation, and domestic and international travel logistics. The role also supports office operations, evaluates tools, creates processes, and serves as a proactive liaison for investors, executives, government officials, and external partners.