Top Operations & Support Jobs

Supports oversight of transfer agents, financial intermediaries, servicing providers, and compensation arrangements for U.S. investment products. Monitors service performance, controls, incidents, due diligence, onboarding, operational readiness, and issue resolution. Partners with Distribution, Product, Compliance, Legal, and Operations teams to support product changes, governance, reporting, regulatory initiatives, and continuous process improvement across mutual funds, ETFs, closed-end funds, and separately managed accounts.

Manages daily audiovisual production operations within a luxury hotel or resort venue. Oversees technician workflows, inventory, equipment readiness, event setup and execution, billing, operational reporting, client service, profitability, and process improvement. Supervises and develops production staff while coordinating with hotel partners, clients, vendors, sales teams, and event personnel. Provides technical support and troubleshooting for audio, video, lighting, presentation, and networking systems.

Seasonal part-time Receptionist greeting HEAP clients, explaining application processes, retrieving client information for staff, entering data, and sharing energy-related information. The role requires customer service, organization, communication, Microsoft Office proficiency, independent work, and operation of standard office equipment.

Analyze operational data, develop KPI dashboards and performance scorecards, identify process inefficiencies, and translate business needs into scalable reporting and process improvements. Partner with regional, global, product, and technology teams to improve data visibility, productivity, automation, and decision-making. Communicate insights clearly, support strategic initiatives, and manage multiple priorities in a fast-paced environment.

Provides technical support to staff and clients, troubleshoots hardware and software, maintains systems and networks, installs and configures equipment, documents IT assets and support activity, trains users, and assists with cybersecurity measures. The role may require occasional evening and weekend work for events or urgent technical issues.

Leads daily operations across residential HVAC, plumbing, and electrical service and installation departments. Oversees staffing, scheduling, financial performance, KPIs, field execution, customer experience, safety, compliance, process improvement, fleet, warehouse, and employee development. Partners with department leaders to resolve operational issues, improve profitability, maintain accountability, and ensure consistent service delivery. The role requires local travel between company locations and jobsites, with occasional early morning, evening, or weekend availability.

Processes and verifies retirement benefit applications, researches participant service and eligibility information, updates pension records, scans documents, responds to participant and union inquiries, requests supporting documentation, and prepares benefit-related correspondence while protecting sensitive personal and health information.

Provides administrative support to the tax department, including correspondence, report formatting, filing, deliverable processing, mail distribution, printing, budgeting, finance duties, invoicing, and client communication. Requires strong organization, professionalism, communication, customer service, and Microsoft Office skills. The role is in-office and may involve seasonal overtime.

Own and enhance Salesforce CPQ and Quote-to-Cash architecture, including pricing engines, product catalogs, bundles, approvals, custom JavaScript, and enterprise Salesforce Flows. Diagnose production issues, optimize calculation performance, manage sandbox releases through Gearset Pipelines, and partner with Go-to-Market, Finance, and Product stakeholders. The role also mentors administrators, leads technical initiatives, and uses AI development tools to accelerate configuration, testing, and system improvements.

Provides high-level administrative support to executive leadership, including calendar management, meeting coordination, correspondence, expense reporting, travel arrangements, document preparation, confidential information handling, stakeholder communication, filing, supplies, training requests, timesheet approvals, event planning, and project coordination. The role requires independent judgment, strong organization, discretion, communication skills, and interaction with executives, governing board members, employees, clients, and vendors.