Top Operations & Support Jobs

Support EXIM’s implementation, administration, configuration, testing, and ongoing operation of the GO.gov federal travel management system. Troubleshoot workflows, user profiles, approvals, vouchers, and system defects; coordinate with GSA, IBM, and agency stakeholders; manage tickets and issue tracking; support the transition from Concur; develop documentation and training; and provide project reporting, testing, and change-management assistance.

Supports public-sector client projects through data analysis, quality assurance, reporting, client communication, project administration, system testing, process improvement, and stakeholder training. The role analyzes and validates data, prepares deliverables, monitors deadlines, investigates discrepancies, and assists with Medicaid claiming programs. Candidates should have strong analytical, communication, organizational, and problem-solving skills, with proficiency in Microsoft Office preferred. Up to 30% annual travel is required.

IT Intern supporting IT asset management, Level 1 service tickets, Windows device setup, troubleshooting, procedure documentation, and internal knowledge resources. The intern will also assist with launching an Amazon storefront, product categorization, and content entry. This on-site Tampa role is intended for currently enrolled students seeking hands-on experience in IT operations, systems support, and business technology solutions.

Administer and improve Smartleaf’s internal productivity and IT systems, including Google Workspace, Zoom, SaaS tools, device provisioning, MDM, onboarding and offboarding, access management, and vendor relationships. Provide desktop support for macOS and Debian Linux, automate manual processes with scripting, document systems, and improve self-service resources. The role is approximately 75% systems work and 25% support, with occasional assistance to the Operations team.

Learns and supports management of an automotive service location, including team hiring, training, scheduling, customer service, work-order dispatch, facility and equipment maintenance, safety, regulatory compliance, reporting, and performance management. The role requires a minimum 50-hour, five-day workweek and supports the Service Manager in achieving operational targets.

Provides client communication and account support while assisting financial advisors with paperwork, records, scheduling, meeting preparation, follow-up, and daily office operations. Maintains a professional, organized office environment and handles sensitive client information discreetly. Requires strong communication, organization, interpersonal, technology, and administrative skills in a collaborative financial services setting.

Provides on-site help desk support for computer systems, hardware, software, workstations, servers, and networks. Diagnoses and resolves technical issues, trains users, manages support tickets and systems monitoring, performs installations and repairs, and delivers customer assistance by phone, email, and in person. The role requires shifting schedules, occasional travel, driving, lifting up to 60 pounds, background and drug screening, and strong communication and problem-solving skills.

Coordinates quoting requests from intake through completion, prioritizing work, assigning tasks, tracking progress, managing escalations, and communicating status to sales and stakeholders. Ensures quote accuracy, quality checks, reporting, KPI and SLA performance, workflow updates, and timely delivery. Collaborates with sales, partners, quoters, address validation teams, and other operational centers while triaging IT issues and maintaining knowledge of products, processes, and quoting tools.

Provides technical and functional support for UKG Pro and UKG Workforce Management. Responsibilities include reporting, data validation, issue resolution, system administration, integrations, configuration, testing, documentation, user training, and coordination with HR, Payroll, IT, and business stakeholders. The role also supports system upgrades, safeguards confidential data, and recommends process improvements and automation.

Welcomes dealership customers and visitors, answers and routes calls, takes messages, provides basic information, maintains phone directories, keeps the reception area organized, and supports administrative duties while delivering professional customer service.