Top Operations & Support Jobs

Leads performance measurement, quality improvement, strategic planning support, business process analysis, and organizational reporting for a public health department. Develops dashboards and visualizations, validates and analyzes performance data, tracks improvement initiatives, documents workflows, and recommends operational enhancements. Collaborates with data stewards, leadership, program teams, and external partners while supporting Lean and continuous improvement efforts, knowledge management, communications, and reporting infrastructure.

Owns complex business operations initiatives end to end, including contract renegotiation, compute-spend management, office moves, recruiting support, supplier decisions, and executive logistics. Partners with founders and functional leaders to identify friction, solve problems quickly, and build scalable operational systems. The role requires a hands-on generalist with commercial judgment, negotiation ability, operational experience, and a bias for action.

Manage the overall operation of a HUD and LIHTC senior housing community, including rent collection, occupancy, resident files, compliance, budgeting, staff supervision, vendor coordination, maintenance, safety, and property inspections. Ensure adherence to HUD, Fair Housing, REAC, company, and regulatory requirements while resolving resident issues, reducing vacancy, maintaining accurate financial records, and supporting a well-maintained community.

Owns Workday Finance, Payroll, and Adaptive Planning platforms, serving as the escalation point for complex issues and configuration changes. Leads payroll calculations, year-end readiness, finance-domain design, regression testing, reporting, data integrations, and EIB loads. Partners with HRIS, Finance, Accounting, Payroll, and Business Systems teams on cross-functional processes, controls, reconciliations, and audit readiness. Provides subject-matter expertise and mentorship while helping systems and finance processes scale.

Owns global SDR revenue operations across North America and the UK, including workflows, routing, reporting, systems, governance, AI automation, vendor management, and operational support. The role leads an SDR Operations Center of Excellence, manages two direct reports, oversees Salesforce and related sales technologies, improves adoption and data quality, establishes operating standards, and partners cross-functionally to support pipeline creation and team performance.

Manages high-volume customer documentation requests, coordinates with suppliers and internal teams, verifies document accuracy and completeness, maintains records and tracking logs, and provides customer updates. Supports data entry, reporting, audits, sample requests, administrative tasks, and process improvements while using TraceGains, Sage, Excel, and other office and ERP systems.

Supports the SVP of Data & AI through executive communications, budget ownership, reporting, AI adoption tracking, onboarding operations, and cross-functional coordination. Builds dashboards, monitors spending and AI usage, researches data integrations, operates AI-enabled tools, and produces executive business review materials. Manages multiple initiatives, maintains organizational documentation, identifies operational improvements, and translates complex technical work into clear leadership narratives. Requires strong judgment, project management, technical fluency, and experience in operations, strategy, or chief-of-staff roles.

Paid summer internship providing broad exposure to business operations, leadership, sales, supply chain, finance, HR, and customer service. Interns will shadow leaders, visit branch and support-center locations, network across departments, and develop communication, teamwork, critical-thinking, professionalism, and problem-solving skills. The role is designed for students exploring business career paths and requires no industry experience.

Provides after-hours corporate travel services for domestic and international itineraries, including air, car, hotel, limo, and rail bookings. Processes tickets, exchanges, unused tickets, fare quotes, and client travel policies while meeting service-level and transaction goals. Uses GDS and corporate booking tools, maintains client confidentiality and PCI security, communicates penalties and tariffs, supports preferred vendors, and delivers professional customer service during overnight weekday and weekend shifts.

Own and optimize Socket’s revenue operations systems, including HubSpot, Clay, and the broader GTM stack. Lead the planned migration to Salesforce, maintain data quality, manage territories and routing, improve funnel and pipeline reporting, support commissions, and build automation that helps sales representatives work more effectively. Partner closely with sales leadership, IT, and representatives to identify operational issues and implement scalable solutions.