Top Operations & Support Jobs

Welcomes visitors, answers and routes telephone calls, manages messages, provides company information, maintains reception and customer lounge areas, coordinates express mail, and assists with office supplies and clerical tasks. The role requires professional customer service, strong communication, organization, multitasking, attention to detail, Microsoft Office proficiency, and the ability to learn company systems.

Oversees all operations for an assigned market, including customer satisfaction, safety, staffing, profitability, facilities, warehouse, fleet, and equipment. Manages financial and operational performance, customer and subcontractor relationships, staffing requirements, training, operational efficiency, and escalated concerns. Requires extensive satellite, CATV, or telecommunications experience, management experience, budgeting and forecasting skills, safety knowledge, and the ability to travel up to 25%.

Monitors and responds to customer messages across SMS, chat, and email; resolves account, payment, application, and servicing questions; verifies identities; documents interactions; escalates sensitive issues; follows consumer-protection, consent, and data-security requirements; collaborates with internal teams; and supports omnichannel platform rollout, testing, and process improvements.

Provides executive and administrative support to the Senior Director of Science and a 125-person multidisciplinary organization. Responsibilities include complex calendar and meeting management, board and executive briefing materials, department operating rhythms, onboarding, training tracking, expenses, events, recruiting visits, initiative coordination, process improvement, dashboards, and AI-enabled automation. The role requires discretion, independent judgment, strong communication, and onsite collaboration in Everett, Washington.

Provides first- and second-level support for Epicor Kinetic ERP users, troubleshooting issues, supporting business processes, reporting, integrations, UI customizations, data quality, and system upgrades. Develops documentation, training materials, reports, and BAQs; gathers requirements; supports testing, process improvement, automation, and user adoption. Collaborates with Operations, Manufacturing, Supply Chain, Sales, Finance, Engineering, and IT teams.

Manage grant portfolios across multiple program areas, monitoring activities, timelines, due diligence, compliance, risks, records, and strategic alignment. Collaborate with program and grants management teams, communicate with grantees and stakeholders, support grant reporting and outreach, and represent the Foundation in meetings. The role requires strong grantmaking experience, analytical judgment, writing, collaboration, and workload-management skills.

Install, configure, maintain, and troubleshoot network hardware, software, Wi-Fi, servers, and infrastructure. Provide employee IT support, account and device setup, network monitoring, upgrades, training, documentation, backups, preventative maintenance, and technology recommendations. The role supports system security, stability, and business continuity in a grocery store environment.

Supervises resolution of high-risk mortgage loan cases and complex customer disputes. Performs root-cause analysis, manages escalated issues, coordinates across departments, handles inbound and outbound customer communications, ensures regulatory compliance, protects customer information, and identifies ways to prevent recurring complaints. Provides guidance and training to others while working as an individual contributor.

Provides administrative and clerical support, including correspondence, filing, mail distribution, scheduling, meeting minutes, purchasing, inventory, facility equipment coordination, financial clerical duties, employee records, and confidential information management. The role requires strong communication, writing, organization, multitasking, and confidentiality skills. This is a full-time, Monday-through-Friday position requiring a high school diploma or GED and preferably one year of relevant administrative experience.

Serves as the first point of contact for visitors, employees, and government personnel. Manages reception, calls, emails, visitor check-in, badges, mail, packages, conference rooms, office supplies, and administrative support. Maintains a secure, organized, and welcoming office while handling sensitive information and supporting federal contract requirements.