Top Operations & Support Jobs

Own the partner lifecycle from qualification and onboarding through technical activation, engagement, field participation, storytelling, health reviews, and offboarding. Build and maintain the partner system of record, coordinate Engineering and other internal teams, develop engagement programs, support integrations and deployments, coordinate approved co-marketing, and track ecosystem health metrics. The role requires strong program operations, relationship management, technical literacy, cross-functional communication, and periodic travel.

Leads forecasting, business intelligence, and go-to-market strategy for new product GMV and out-of-stock performance. Owns key business metrics, conducts complex analyses, develops strategic recommendations, and presents insights to leadership. Partners with Product, Revenue, Data Science, Sales, Marketing, and other teams on cross-functional initiatives, operational processes, and growth strategies.

Works directly with the COO to solve cross-functional business problems, build financial models and business cases, support planning, develop KPIs and executive reporting, improve business systems and workflows, and lead strategic initiatives across Finance, Operations, Engineering, HR, and leadership. The role requires independent judgment, strong analysis, and ownership from initial investigation through implementation.

Administer accommodated student exams, following director instructions while protecting confidentiality and academic integrity. Securely collect and return examinations to faculty, monitor the digital camera system, report concerns, maintain accurate proctoring records, and support testing program operations.

The Dean of Students leads the Upper School Office of Student Life for more than 700 boarding and day students. Responsibilities include student wellness, discipline, crisis management, leadership programming, handbook and policy oversight, family communication, staff supervision, budgeting, and residential administration. The role collaborates with academic, counseling, equity, residential, and faculty leaders; supervises several program directors and coordinators; advises students; and participates in weeknight and weekend administrator-on-duty responsibilities while living on campus.

Provides high-level administrative support to executive leadership and senior leadership teams. Manages calendars, email, priorities, travel, expenses, meetings, events, communications, and confidential information. Coordinates stakeholders, prepares meeting materials, records outcomes, tracks action items, and improves administrative processes. Requires professionalism, discretion, strong organization, and flexibility to support changing business needs, including occasional work outside standard hours.

Provides clerical, reception, scheduling, intake, data entry, billing, compliance, and facility support for behavioral health programs. Responsibilities include client service, appointment management, Medi-Cal eligibility reviews, records maintenance, audit preparation, expense processing, office inventory, meeting support, and front desk coverage. The role is on-call with variable shifts, including possible evenings and weekends, and requires confidentiality, flexibility, and coordination across programs.

Provides advanced IT support and systems administration across airport, restaurant, retail, and corporate locations. Troubleshoots POS, networking, endpoint, AV, digital signage, audio, and surveillance systems; administers user accounts and SaaS platforms; images and deploys laptops; assists with server patching and system rollouts; manages IT assets and inventory; documents recurring issues; supports technicians and provides help desk and after-hours coverage.

Supports efficient operations at the Oakland corporate headquarters by greeting visitors, managing food deliveries and catering, maintaining common areas and product inventory, handling mail and messenger services, ordering supplies, coordinating office events, and assisting with miscellaneous projects. The role requires strong organization, communication, flexibility, and the ability to lift up to 50 pounds and stand for extended periods.

Provides front-line phone and email support to clinical laboratory clients, including handling inbound and outbound calls, communicating urgent lab results, resolving service issues, documenting interactions, processing forms and lab draw entries, and meeting contact center performance metrics. The role requires professionalism, critical thinking, composure under pressure, and accurate client support in an onsite call center environment.