Top Operations & Support Jobs

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Provides high-level administrative, operational, and strategic support to C-suite executives. Responsibilities include managing complex calendars across time zones, coordinating domestic and international travel, preparing meeting materials, tracking initiatives, managing expenses and vendors, and organizing executive meetings, offsites, town halls, and client events. Requires discretion, strong communication, exceptional organization, productivity-tool proficiency, and the ability to manage confidential information in a global environment.

Supports the Tax department with client onboarding, engagement letters, tax return processing, mail and correspondence, scheduling, document preparation, electronic and physical file organization, administrative tracking, office supply coordination, and special projects. The role also assists with client communications and maintains accurate records while collaborating with administrative team members in a professional services environment.

Provides administrative and office support to investment teams, including scheduling, presentations, communications, travel arrangements, expense reports, invoice management, conference room coordination, guest reception, and special events. Handles ad hoc requests and small projects while managing sensitive information, prioritizing multiple demands, and collaborating with global teams in a fast-paced investment environment.

Leads enterprise process architecture, value-stream optimization, operational re-engineering, and cross-functional workflow improvement. Designs target operating models, maps current and future processes, identifies bottlenecks, defines business and system requirements, and partners with Operations, Field Services, Go-To-Market, Product, Technology, and executive leaders. Establishes process standards and governance, supports platform migrations and global expansion, and develops continuous-improvement capabilities across matrixed teams.

General application for candidates interested in positions that are not currently posted on the company careers page. All positions qualify for a first-year retention bonus.

Monitors and troubleshoots IT operations across multiple environments, including enterprise job schedules and service management requests. Creates reports and dashboards, analyzes operational data, identifies trends, supports quality assurance and audits, maintains documentation, and leads continuous improvement and automation initiatives. The role also provides operator training, supports month-end statement processing, and presents service delivery insights to leadership and stakeholders.

Own revenue systems and processes spanning customer verification, provisioning, billing, contracting, entitlements, access controls, and account lifecycle management. Build scalable workflows, automations, and internal tools; partner with GTM, Product, Engineering, Finance, and Legal; support product launches; and analyze pricing, packaging, and usage. The role requires hands-on systems ownership, API and SQL fluency, SaaS billing knowledge, strong problem-solving, and cross-functional communication.

Leads the development operations function by building fundraising infrastructure, CRM governance, data-quality standards, gift administration controls, reporting dashboards, prospect and portfolio systems, process documentation, and change-management practices. Supervises a fundraising database manager, partners with Finance and cross-functional teams, supports CRM migration readiness, improves fundraising forecasting and pipeline management, and ensures accurate, scalable, and accountable operational workflows.

Manages branch operations for 1031 tax-deferred exchange transactions, overseeing profitability, compliance, workflow, client relationships, business development, and exchange personnel. Responsibilities include hiring, training, coaching, resolving escalated issues, managing transaction guidance, developing referral relationships, monitoring performance, and aligning branch objectives with business-unit goals.

Provides centralized clerical and administrative support for escrow openings and closings. Responsibilities include setting up escrow files, preparing correspondence and closing documents, ordering payoffs and related records, processing fund disbursements, coordinating couriers, distributing preliminary reports, communicating with branches, and troubleshooting procedural issues. The role requires knowledge of escrow procedures and regulations, strong communication skills, a high school diploma or equivalent, and 1–2 years of escrow processing experience.