Top Operations & Support Jobs

Manages business operations and project controls for government and commercial service portfolios. Monitors revenue, costs, margins, forecasts, staffing, utilization, milestones, risks, and contractual commitments. Produces executive dashboards and performance reports, identifies variances, recommends corrective actions, and briefs leaders. Partners with finance, delivery, sales, contracts, HR, procurement, and operations teams to improve financial accuracy, governance, planning, and repeatable operating processes.

Provides collaborative piano accompaniment for vocal and choral lessons, rehearsals, recitals, auditions, juries, opera and musical theatre productions, chapel services, and special events. Supports student recruitment, competitions, master classes, guest artists, and Messiah Festival activities. The role requires strong sight-reading, vocal repertoire knowledge, collaboration, communication, organization, and occasional evening, weekend, and event travel.

This is a general expression-of-interest application for candidates who do not see a currently listed role matching their background. Applicants submit a cover letter and resume for consideration for future opportunities. The employer may contact candidates if a suitable position becomes available, while encouraging them to monitor the careers page.

Leads global IT operations supporting servers, networks, storage, cloud services, and enterprise systems. Resolves escalated technical issues, monitors performance against SLAs, manages vendors, supports technology procurement and budgeting, and develops IT strategies aligned with business objectives. The role requires infrastructure and systems administration expertise, project planning experience, strong communication, and on-site work in Dallas.

Leads operations for an advanced technology facility, driving scalable processes, performance metrics, compliance, delivery, continuous improvement, and cross-functional execution. Partners with engineering, program management, suppliers, customers, government agencies, and senior leadership on budgets, schedules, audits, workforce leadership, and corrective actions. Oversees diverse manufacturing and fabrication activities supporting C4ISR and air delivery systems.

Directs and administers the university marching band and related instrumental ensembles. Responsibilities include program development, student recruitment and retention, conducting rehearsals and performances, selecting music, coordinating drill and show design, managing budgets and equipment, arranging travel and events, supervising personnel, and representing the university at institutional and community functions.

Provides Tier II technical support for escalated endpoint, Microsoft 365, identity, networking, security, and dealership application issues. Administers delegated IT platforms, investigates root causes, supports onboarding and access changes, coaches Tier I staff, maintains documentation, and recommends corrective actions. The role also supports equipment deployments, store openings, vendor coordination, incident recovery, and distributed retail connectivity. Requires 5%–10% business travel, occasional onsite work, and possible after-hours support.

Leads a Customer Success team responsible for customer satisfaction, retention, service quality, and sales performance. The role manages KPIs, coaching, training, performance evaluations, escalations, customer accounts, CRM documentation, reporting, payment issues, collections, cross-selling, and process improvement. It also supports product knowledge, loyalty programs, shipping inquiries, and collaboration with Sales, Product, and Support teams. Regular onsite attendance is required.

Manages daily operations by improving processes, ensuring compliance, controlling costs, procuring materials, planning inventory, overseeing warehouse efficiency, monitoring KPIs, managing budgets, and supervising staff. The role also supports profitability, quality control, customer service improvements, recruitment, training, and operational strategy.

Coordinates support tickets between clients and technicians, schedules services, tracks project completion, provides estimates, maintains CRM updates, and resolves customer issues. The role emphasizes customer satisfaction, communication, organization, accuracy, and collaboration across departments. Familiarity with networking, access control, CCTV, cabling, wireless networks, AV systems, or intrusion detection is beneficial. Training is provided in this entry-level position.