Top Operations & Support Jobs

Leads internal IT operations for a distributed workforce, including help desk services, Microsoft 365 administration, identity and access management, endpoint lifecycle, vendors, licensing, business continuity, security operations, compliance controls, and technology projects. Manages a small team and supports secure AI and internal platform adoption. The role owns IT budgets, documentation, infrastructure practices, and controls aligned with ISO 27001, SOC 2, HIPAA, and GDPR.

Own and administer the Salesforce platform across sales, marketing, client services, and operations. Responsibilities include user access and security, configuration, automation, reporting, dashboards, data integrity, troubleshooting, training, integrations, testing, deployments, and stakeholder requirements gathering. The role designs scalable solutions, improves business processes and adoption, supports cross-functional initiatives, and maintains platform governance and best practices.

Own and resolve customer support tickets across email, chat, and phone while meeting response and resolution SLAs. Troubleshoot API, integration, workflow, file, OCR, and data issues; interpret logs and payloads; document escalations; coach customers; maintain Confluence and UserPilot knowledge resources; identify retention risks; support onboarding, managed services, and release testing.

Supports apartment community operations by managing rent collections, move-ins and move-outs, resident records, issue resolution, lease renewals, and apartment tours. Builds positive relationships with prospective and current residents, coordinates with maintenance staff, processes transactions, and assists with leasing activities. Requires strong organization, communication, customer service, ledger comprehension, teamwork, reliability, and flexible weekend availability.

The Chief of Staff partners with the Executive Director to advance strategic priorities, strengthen Board governance and engagement, coordinate executive and leadership processes, and improve organizational effectiveness. The role leads cross-functional initiatives, translates strategy into measurable execution, removes barriers, supports senior leadership alignment, and identifies opportunities to use AI, technology, and automation. This remote position requires occasional travel for Board meetings, leadership gatherings, and organizational priorities.

Provides comprehensive administrative and clerical support to the Principal, including calendar and travel management, correspondence, meeting and event coordination, Board of Trustees support, budgeting, research projects, records management, inquiry response, and communication with school and community stakeholders. The role requires confidentiality, strong organization, discretion, attention to detail, technological proficiency, and flexibility to work overtime in a fast-paced school environment.

Auto Auction Holdings is building a talent pipeline for future opportunities across auction operations, administration, sales, transportation, facilities, maintenance, customer service, and management. Candidates should have a high school diploma or equivalent, legal U.S. work authorization, and pass background and drug screenings. The company welcomes both experienced professionals and eager learners who are organized, detail-oriented, adaptable, technology-comfortable, self-motivated, and able to work in a fast-paced environment.

Supports the Aquatics Manager and serves as the aquatics point person when needed. Supervises and trains aquatic staff, oversees facilities, programs, safety, customer service, hiring, budgets, cash handling, marketing, and community partnerships. Assists with lifeguard certification courses, staff training, operational planning, and recreation initiatives. Requires variable schedules, local travel, and work in environments involving chemicals and extreme temperatures.

Administers Salesforce and the broader sales technology stack, maintaining user access, workflows, data hygiene, KPI dashboards, automations, and process documentation. Supports platform rollouts, UAT, AI tool adoption, training, and coordination with product and engineering teams. Requires strong process management, communication, CRM administration, dashboard development, and technology-change support skills.

Supervise daily operations workflow, staffing, training, procedural compliance, exception handling, account reconciliation, customer billing data, vendor communications, and internal controls. The role also supports performance evaluations, personnel recommendations, operational efficiency improvements, and team development while ensuring accurate and timely receivables processing and fraud reduction.