Top Operations & Support Jobs

Own partner support requests from intake through verified resolution for approximately 550 dental and orthodontic practices. Configure and troubleshoot HighLevel-based CRM workflows, automations, integrations, phone systems, messaging registration, reporting, and campaigns. Communicate clearly with partners, manage service-level queues, review automated outputs, coordinate web and design requests, document solutions, resolve data discrepancies, and recommend process improvements.

Provides technical customer support for Replit users by resolving product issues, debugging bugs, offering technical guidance, triaging tickets, maintaining the knowledge base, communicating outages, and reporting issues to Engineering. The role also contributes to internal support tools and automation while meeting ticket volume and resolution targets. It is a full-time NYC weekend-shift position with in-office work on Mondays and Wednesdays.

The Office Administrator supports executive staff and daily office operations. Responsibilities include employee onboarding and offboarding, background checks, drug screens, visa and work permit coordination, contracts, travel coordination, personnel documentation, client compliance records, reception, correspondence, office procedures, and maintaining office aesthetics. The role requires confidentiality, professionalism, strong communication skills, and proficiency with Microsoft Office.

Provides executive leadership and front-desk support at a youth and family services agency. Responsibilities include triaging calls from families, connecting them with appropriate staff, supporting families in crisis, managing calendars and files, collecting and reporting data, and completing administrative tasks such as copying, faxing, and information routing.

Administer and enhance WSFS Bank’s Salesforce Financial Services Cloud platform. Responsibilities include configuring workflows, validation rules, reports, dashboards, security, integrations, user access, data imports and cleansing, troubleshooting, sandbox testing, user training, documentation, and release management using Copado or similar tools. The role collaborates with business and technology stakeholders to improve data quality, system performance, user experience, and operational productivity.

Handles inbound and outbound customer calls, researches and resolves inquiries, documents interactions, follows scripts and procedures, identifies upselling opportunities, and escalates complex issues. Provides basic loan and deposit assistance while maintaining customer satisfaction, meeting performance targets, and staying current on bank products and compliance requirements.

Manages daily branch administrative operations, including customer advocacy, job costing, scheduling, permitting, employee onboarding, payroll and timekeeping coordination, office staff supervision, reporting, and customer service resolution. The role works closely with Accounting, Human Resources, and operational leaders to maintain branch performance, compliance, and administrative efficiency.

Provides Tier II technical support for users at Aberdeen Proving Ground. Troubleshoots hardware, software, mobile devices, and remote-access issues; answers technical questions; guides customers through resolutions; escalates unresolved problems; documents incidents in ticketing systems; maintains user technology; and recommends process improvements. The role requires customer service skills, 2+ years of experience, an active DoD Secret clearance, U.S. citizenship, and CompTIA Security+ CE or equivalent certification.

Provide global end-user IT support with primary responsibility for US users and the Colorado Training Centre. Responsibilities include Microsoft 365 and endpoint administration, hardware procurement and troubleshooting, device onboarding and decommissioning, asset management, training-system support, remote hands assistance, incident ownership, and maintaining site operational readiness. The role also supports identity and access management, endpoint security, patching, vulnerability remediation, and continuous improvement initiatives.

Provides executive and administrative support for the CEO, COO, CFO, and Executive Office. Responsibilities include calendar and meeting coordination, travel arrangements, confidential document management, correspondence, reports, office operations, vendor coordination, accounts payable, expense reconciliation, records maintenance, event support, customer service, and process improvement. The role also supports special projects, business development referrals, regulatory compliance, and administrative coverage for other assistants.