Top Operations & Support Jobs

Leads requirements elicitation, documentation, validation, and impact analysis for complex application enhancements and integrated enterprise systems supporting New York State of Health. Collaborates with business, technical, QA, and operations teams; supports solution design, testing, issue resolution, and process improvement. Develops expertise in eligibility and enrollment processes, mentors junior analysts, validates AI-assisted analysis, and ensures requirements meet regulatory and program objectives.

Conduct statewide on-site reality capture using 360° cameras across healthcare, construction, and commercial facilities. Plan capture routes, document interior and exterior spaces, maintain consistent capture quality, coordinate access with facility and site contacts, and accurately record captured areas and conditions. The role requires extensive walking, frequent overnight travel, client-site professionalism, and adherence to healthcare and construction site requirements.

Manage daily airport operations, supervise staff, develop schedules, monitor service quality, control labor budgets, maintain equipment, and resolve customer complaints. The role ensures staffing coverage during service changes, tracks performance indicators, enforces company and security policies, supports planning, and maintains positive relationships with clients and employees. Responsibilities include wheelchair transportation and security service operations at an international airport.

Execute workforce and supply planning operations, validate enterprise planning data, reconcile discrepancies, coordinate with program managers, and maintain SLAs. Build, test, deploy, monitor, and optimize AI-powered automations that replace manual workflows. Document processes, communicate roadmap progress, and support continuous improvement across global outsourced operations.

Leads daily operations for a large-scale groundwater monitoring and environmental remediation project. Supervises staff, coordinates schedules, resources, procurement, equipment maintenance, fieldwork logistics, safety, quality, regulatory compliance, and corrective actions. Reviews work completion, trains and evaluates personnel, supports budgeting and long-range planning, resolves operational issues, and coordinates with internal departments and project stakeholders.

Build and operate Redis’s GTM enablement infrastructure, including just-in-time workflows, measurement frameworks, dashboards, field communications, and Sales Kickoff programs. Partner cross-functionally to connect enablement activities with business outcomes, improve data quality, identify skill gaps, and drive adoption. Develop practical AI enablement, governance, workflows, and role-based learning for GTM teams. Manage complex programs, stakeholders, systems, and communications while creating scalable, measurable operating processes.

Provides welcoming front desk and customer service support for members, guests, visitors, and program participants. Responsibilities include greeting and assisting visitors, check-in and check-out, facility access, membership support, POS transactions, phone and email communication, data entry, record keeping, concern resolution, inventory and towel distribution, and collaboration with multiple departments. The role is part-time, in-person, and requires flexible availability for evenings, weekends, holidays, and a Sunday-Thursday schedule.

Provides IT support, system administration, identity and access management, device provisioning, hardware and software asset management, and cloud administration in an Apple-focused environment. Supports Google Workspace, MDM, security tools, office technology, networking, and engineering teams using Google Cloud Platform. Also assists with QA, maintenance, security documentation, two-factor authentication, and product support for proprietary data systems.

Provides administrative and accounting support for a production plant, including purchase orders, payables, timecards, payroll coordination, bank deposits, cost tracking, reporting, variance analysis, month-end close, budgeting, and plant system updates. Serves as a liaison with HR, payroll, benefits, safety, and accounting teams; supports maintenance work orders, employee inquiries, visitors, phones, and backup scale-clerk duties.

Supervise and support mobile service robots in a hospital, monitoring safe operation, troubleshooting issues, collecting data, documenting findings, and communicating with hospital staff and engineers. Responsibilities include scheduling, onboarding and training associates, approving time cards, handling coverage, and escalating corrective actions. The role requires strong customer service, communication, organization, independent judgment, physical ability to lift 40 pounds, schedule flexibility, and vendor credentialing.