Top Operations & Support Jobs

Leads integrated service delivery across behavioral health, youth, family, and community programs. Oversees program operations, strategic planning, compliance, quality improvement, financial performance, resource allocation, staff development, partnerships, funding relationships, and community engagement. The role manages program leaders, monitors outcomes and KPIs, ensures regulatory and contract compliance, drives service innovations, and represents the organization with funders, government agencies, managed care partners, and community stakeholders.

Serves as the facility’s front-office representative by answering telephones, recording and routing messages, greeting family members, vendors, and guests, and supporting a successful reception area. The role requires a high school diploma or equivalent, two years of office experience, and proficiency with Microsoft Word and Excel. High-volume call-handling experience is preferred.

Receives and directs visitors and telephone callers, routes calls and faxes, manages keys, room reservations, applications, schedules, supplies, mail, and reception areas. Supports office staff through administrative tasks, announcements, filing, memo distribution, and facility closing procedures. Requires professional customer service, confidentiality, basic computer skills, and a valid Washington State driver’s license. Local, statewide, and out-of-state travel may be required.

Provides help desk and technical support through phone, email, chat, remote desktop, and in-person channels. Troubleshoots hardware, software, network, access, and connectivity issues; configures computers, mobile devices, applications, and peripherals; manages user accounts and permissions; supports onboarding, training, audio/visual technology, and technology projects. Maintains documentation, inventories, security procedures, and reliable IT operations while escalating complex issues appropriately.

Provides high-level administrative and operational support to the Chief Medical Officer, Chief Pharmacy Officer, and executive team. Responsibilities include calendar and travel management, meeting and event coordination, confidential correspondence, research, records management, compliance readiness, credentialing, onboarding, provider reviews, board support, and project coordination. The role requires discretion, strong organization, communication, judgment, and availability for occasional after-hours work and travel.

Leads ClearDrive’s centralized remote scanning operation, including technician hiring, training, scheduling, coverage, performance management, scan quality, OEM compliance, KPI reporting, and escalation handling. Coordinates remote technicians with shop staff during pre- and post-repair scans, supports new-location rollouts, troubleshoots connectivity and hardware issues, and drives process improvements across the distributed team.

Leads operational performance across six Pacific Northwest branches, overseeing profitability, safety, fleet readiness, refurbishment, facilities, compliance, quality, inventory, customer satisfaction, and leadership development. Establishes operating plans, budgets, metrics, and accountability systems while driving continuous improvement and consistent execution. Partners with Sales, Construction Services, Fleet and Facilities, Procurement, Safety, Accounting, and People Operations to support growth, resolve escalations, develop branch leaders, and deliver reliable customer and project outcomes.

Serves as the primary customer contact for order status, shipment tracking, inventory, billing, and service issues. Researches and resolves requests using logistics and customer service systems, coordinates with internal teams, maintains accurate records, escalates complex concerns, and identifies recurring issues for process improvement. Requires strong communication, organization, problem-solving, and multitasking skills in a high-volume environment.

Respond to global users’ requests through written tickets and calls, resolve issues, handle objections empathetically, and escalate product concerns to relevant teams. The role requires strong English communication, customer support experience, resilience, process improvement skills, and occasional night-shift availability. It is fully remote and includes a flexible schedule, paid leave, medical insurance, and performance bonuses.

Leads business-unit operating infrastructure, including governance, planning, OKRs, KPIs, executive reporting, cross-functional initiatives, and operational scalability. Partners with senior executives and enterprise functions to improve decision-making, resource allocation, performance management, and organizational consistency. Owns board-level narratives, operating playbooks, and transformation initiatives while driving enterprise-wide standards and durable process improvements.