Top Operations & Support Jobs

Coordinate overnight schedules, shift coverage, and attendance for security personnel. Communicate with customers, employees, and field supervisors about scheduling and work-site issues; maintain accurate records and provide attendance reports. Handle administrative tasks, prioritize competing needs, resolve problems proactively, and ensure coverage for client service requests. The role requires on-call availability, graveyard-shift work, accurate typing, Microsoft Office familiarity, and effective independent communication.

Supports faculty with course delivery, grading, assignment development, course management, review sessions, and student assistance. Maintains strict confidentiality and academic integrity while managing compressed timelines and multiple course sections. Requires graduate-level education or equivalent experience, subject-matter proficiency, strong communication and multitasking skills, flexible scheduling, Office suite proficiency, and availability to attend classes in Boston when required.

Provides part-time administrative, operational, and logistical support for nonprofit programs and daily operations. Duties include office coordination, meeting and training logistics, grant and financial administration, database and website maintenance, donor and constituent tracking, communications support, reporting, recordkeeping, and support for outreach, fundraising, helpline, and public education initiatives.

Verifies federal and state licensing documentation for prescription product orders, activates customer accounts, reviews potentially fraudulent orders, and maintains accurate licensing records. Communicates with customers, Sales, and internal teams to resolve discrepancies, support order processing, and ensure regulatory compliance. Requires strong customer service, communication, documentation, attention to detail, confidentiality, and computer skills in an office environment.

Provides routine post-sale customer service and support, including handling inquiries, analyzing and resolving customer issues, coordinating with production and distribution teams, and supporting order-related or walk-in service needs. Works under moderate supervision, follows established procedures, and communicates information requiring basic explanation or interpretation.

The Chief Operating Officer will lead organizational strategy execution, daily business operations, facilities management, campus-wide services, sustainability initiatives, vendor and partner relationships, and event sales and operations. The role manages budgets, performance metrics, teams, contractors, and event revenue growth while collaborating with the CEO, board, stakeholders, and campus partners to launch and scale the National Western Center.

Support the CEO, CTO, and Chief Commercial Officer with calendar management, meetings, travel, relationship coordination, agendas, and expenses. Manage employee engagement, events, onboarding milestones, office vendors, supplies, facilities, mail, lunches, and workplace protocols across San Francisco and Menlo Park offices. Troubleshoot basic office audiovisual technology and help optimize office spaces during upcoming relocations.

Provides empathetic client support through phone, chat, and email, resolving benefits, billing, refunds, clinical complaints, and service issues. Investigates escalated inquiries, educates clients on self-service resources, identifies support trends, and recommends process improvements. Contributes to knowledge-base updates, onboarding, coaching, and team collaboration while meeting productivity and quality benchmarks.

Coordinates ticket operations for multiple sports teams, including processing ticket orders and payments, configuring events and pricing in Archtics, distributing tickets, managing inventory, supporting season ticket holders, and resolving box office issues. Provides customer support, assists with employee training, supports game-night and remote box office operations, and works approximately 50–60 games annually, including evenings, weekends, and holidays.

Serve as the office’s receptionist and access-control point, verifying visitors, maintaining PCI-compliant logs, managing badges, preventing unauthorized entry, greeting guests, answering calls, handling upset merchants, processing mail and packages, coordinating meeting spaces, and providing administrative support. The role requires reliable on-site attendance, professional communication, confidentiality, and adherence to secure-office procedures.