Operations Intern - Winter/Spring 2027 (On-Site)

Posted Yesterday
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New York, NY, USA
In-Office
Internship
AdTech • Marketing Tech
The Role
Support creative agency operations through resourcing trackers, freelancer coordination, talent list and portfolio organization, internal documentation, administrative tasks, and special projects. The internship provides exposure to agency workflows, staffing, creative project execution, and operational systems while working collaboratively with the Operations team.
Summary Generated by Built In

Who are we?

MATTE is a 360° full-service creative studio at the convergence of hype, storytelling and design. We bring people together to inspire new ways of engaging, to provoke long term progress, and to entertain audiences around the world, while helping forward-thinking brands and institutions nimbly and truly do the same. Our studio capabilities range from strategic ideation and insights, creative development, branding and identity, experiential, web design and development, campaigns and content creation, all the way through full-scale production and execution.

About this role: 

The Operations Intern will support MATTE’s day-to-day agency operations, with a focus on resourcing, organization, and administrative coordination. Working closely with the Operations team, the intern will gain hands-on experience in how creative teams are staffed, how freelance talent supports projects, and how internal systems and processes keep work moving.

Responsibilities & Learning Opportunities

  • Resourcing Support: Help maintain team availability trackers and resourcing documents while learning how people are assigned across projects.
  • Freelance Coordination: Assist with tracking freelancer availability, updating talent lists, and organizing portfolios and contact information.
  • Systems & Processes: Help keep internal tools, records, and documentation organized and up to date while learning agency workflows.
  • General Operations: Support day-to-day administrative tasks and special projects that help the agency run smoothly.

Skills & Capabilities

  • Strong organizational skills, attention to detail, and follow-through.
  • Clear written and verbal communication skills.
  • Comfortable using Google Workspace, particularly Sheets, Docs, and Slides.
  • Proactive and curious, with a willingness to contribute and learn.
  • Able to manage assigned tasks, follow guidance, and ask questions when needed.
  • Interested in creative agency operations, resourcing, or project management.
  • Adaptable and comfortable collaborating in a fast-paced environment.

About the Internship:

Get a closer look at life inside MATTE, a creative studio working across culture, brands, and experiences. Our internship program offers opportunities to learn from experienced professionals, contribute to creative projects, and build skills that support your career goals.

What You’ll Gain:

  • Hands-on learning in a collaborative creative environment.
  • Guidance and feedback from industry professionals.
  • Exposure to the creative process, from initial ideas through execution.
  • Opportunities to build your professional network and explore career paths.
  • Academic credit, subject to your school’s requirements and approval.

Program Details & Requirements:

  • Must be enrolled in a university undergraduate or master’s program.
  • Must be available for a minimum of 16 hours per week, working two days on-site at our New York City offices.
  • Must be available for the full program, from February 3 through May 12, 2027. All internships begin February 3, 2027.

This is an unpaid internship that may qualify for academic credit. Interns are not eligible for employee benefits.

Everyone is welcome at MATTE - we’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated. MATTE provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MATTE will provide reasonable accommodations for qualified individuals with disabilities.

Skills Required

  • Currently enrolled in a university undergraduate or master's program
  • Available for at least 16 hours per week
  • Available to work two days on-site at the New York City offices
  • Available for the full internship program from February 3 through May 12, 2027
  • Strong organizational skills, attention to detail, and follow-through
  • Clear written and verbal communication skills
  • Comfortable using Google Workspace, especially Sheets, Docs, and Slides
  • Able to manage assigned tasks, follow guidance, and ask questions
  • Interest in creative agency operations, resourcing, or project management
  • Adaptable and comfortable collaborating in a fast-paced environment
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The Company
HQ: New York, NY
107 Employees
Year Founded: 2012

What We Do

MATTE is a collective studio at the convergence of hype, storytelling, and design. We bring people together to inspire new ways of engaging to provide long term progress, and to entertain audiences around the world, while helping forward-thinking brands and institutions nimbly and truly do the same.

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