Top Operations & Support Jobs

Lists donated and auction items online, photographs products, researches and categorizes collectibles, manages inventory shelving and organization, and assists customers with purchases and pickups. Maintains production speed, accuracy, cleanliness, and safety standards in a warehouse environment. Requires computer operation, typing, basic math, customer communication, and the ability to lift 50 pounds and work varied schedules.

Provides second-level desktop and meeting-room technology support, resolving escalated hardware and software incidents, managing devices and user accounts, supporting video conferences, maintaining inventory, documenting solutions, and contributing to IT projects and problem management. The role also promotes approved AI tools and automation within Technology Support while maintaining security, compliance, service quality, and customer satisfaction.

Own and scale Kong’s partner operations model across planning, deal registration, attribution, workflows, compensation, cloud marketplaces, data quality, and AI automation. Serve as a strategic advisor to ecosystem and sales leadership, manage partner deal execution across resale, referral, and marketplace routes, define operating rules and KPIs, and build scalable playbooks, systems, and a high-output operations team.

Provides onsite, second-line technical support for workplace hardware, software, peripherals, connectivity, Microsoft 365, Windows endpoints, and basic macOS and Apple devices. Owns incidents and service requests through resolution, communicates clearly with users, escalates complex issues, supports device lifecycle activities, and contributes to knowledge sharing, user education, automation, and continuous improvement.

Administer and improve a Salesforce production org by monitoring org health, resolving configuration and data discrepancies, implementing platform capabilities, managing sandboxes, coordinating monthly deployments, and maintaining integrations and security. The role translates business requirements into user stories, collaborates with developers and stakeholders, manages data quality and permissions, investigates support issues, and creates documentation and training materials.

Manages daily online and eCommerce operations, including order accuracy and fraud checks, delivery scheduling, payments, returns, exchanges, cancellations, custom-order paperwork, and customer issue resolution. Collaborates with client services, logistics, product, sales, and management teams to resolve issues and support customer satisfaction. Also assists with reporting, product delays, pre-collections, SKU corrections, and special projects. Requires weekend availability and onsite work in Boston Heights, Ohio.

Provides proactive executive and administrative support to Strategic Account Executives in Austin. Responsibilities include managing complex calendars across time zones, booking domestic and international travel, preparing itineraries, processing expenses, creating meeting materials, maintaining Salesforce records, coordinating contracts and collateral, and supporting cross-functional requests. The role requires strong organization, communication, discretion, proactive problem-solving, and regular in-office presence.

Supports Galaxy Asset Management’s client servicing and internal operational workflows. Responds to client requests, coordinates with cross-functional teams, tracks deadlines and deliverables, prepares DDQs, RFPs, reports, and other materials, and prioritizes requests. The role also improves recurring processes through systems, automation, and standardized workflows while providing backup coverage for Client Managers.

Processes, distributes, tracks, and maintains engineering, vendor, customer, and project documentation throughout its lifecycle. Maintains metadata, revisions, registers, transmittals, workflows, and status reports while coordinating with project teams, vendors, and stakeholders. Reviews documents for completeness and compliance, follows up on approvals, supports document-management systems, and assists with document consolidation and review activities.

Provides on-site IT support for a school district, including help desk ticket resolution, computer imaging, software installation, hardware upgrades, desktop and mobile device troubleshooting, patch management, security updates, Active Directory group policy maintenance, and workstation deployment. The role supports customers, documents technical changes, manages multiple priorities, and maintains hardware and software across the educational institution.