Top Operations & Support Jobs

Reviews agent contracting applications, conducts compliance checks, processes state appointments and terminations, and manages ongoing licensing and maintenance requirements. The role supports agents, IMOs, and internal stakeholders by ensuring accurate, timely processing related to AML, E&O, continuing education, and regulatory compliance. It also requires frequent communication, careful data entry, prioritization, and independent problem-solving.

Supports apartment community operations, leasing, marketing, financial administration, resident satisfaction, team leadership, vendor coordination, and property performance. Responsibilities include assisting with occupancy and revenue goals, accounts receivable and payable, resident events, inspections, work order coordination, documentation, reporting, and acting for the Community Manager when needed.

Provides front-desk and switchboard coverage in a senior living community. Greets residents, guests, vendors, and service providers; answers calls; distributes mail and packages; maintains visitor logs and entry security; prepares work orders and correspondence; and enters resident information. Requires customer service, communication, typing, Microsoft Office, computer, multitasking, and routine clerical skills. PRN scheduling includes first and second shifts, weekends, and four to six weeks of morning training.

Provides frontline client support through phone, chat, and case channels. Resolves basic workflow, platform navigation, feature, and data-related questions; documents cases in Salesforce; manages priority and aged cases; and aims for first-contact resolution. The role requires maintaining service metrics, completing certifications, escalating product issues appropriately, and identifying documentation or workflow improvements while supporting Orion or Redtail platforms.

Establishes and governs knowledge management for a DIA metadata modernization program. Responsibilities include managing secure SharePoint repositories, enforcing document governance and version control, authoring technical documentation and SOPs, developing role-based training materials, and facilitating knowledge-sharing communities. Requires extensive DoD or Intelligence Community experience, expert SharePoint and Microsoft Office skills, and an active Top Secret/SCI clearance with polygraph.

Leads enterprise IT operations, infrastructure, cybersecurity, service delivery, and employee technology support. Manages IT teams, vendors, operational priorities, incidents, security initiatives, infrastructure reliability, disaster recovery, service-level performance, and continuous improvement. Oversees budgets, resource planning, automation, KPI reporting, and technology modernization while partnering with business and technology leaders.

Provides onsite IT support to internal employees by managing support requests, installing and maintaining hardware and software, troubleshooting client-server, network, VPN, remote access, Internet, and VoIP issues, and maintaining workstations. The role requires customer service, prioritization, analytical troubleshooting, communication, and occasional after-hours support.

Provides administrative support for Member Care, including meeting and event coordination, scheduling, communications, records and report management, website updates, intake coordination, budget and reimbursement documentation, and travel arrangements. Handles confidential and HIPAA-related information with discretion while coordinating with staff, international workers, providers, vendors, and ministry partners. Tracks compliance and reporting data and supports the Director for Member Care with daily administrative operations.

Provides administrative and operational support for Academic Programming, including managing office communications, college systems, curriculum development workflows, compliance documentation, reporting, purchasing, payments, intranet content, meetings, and departmental projects. Serves as a primary resource for staff, maintains academic program data, coordinates with faculty and internal departments, and supports technology, process, grant, and documentation requirements in a hybrid office environment.

Provides telephone switchboard coverage, greets and assists residents, guests, vendors, and staff, distributes mail and packages, maintains visitor logs and entry security, prepares work orders and correspondence, and enters resident information into computer systems. Requires courteous communication, customer service, typing, Microsoft Office proficiency, multitasking, and availability for varied shifts, weekends, and morning training.