Administrative Assistant

The Christian and Missionary Alliance (C&MA) is seeking a part-time (25 hours per week) Administrative Assistant for Member Care located in Reynoldsburg, Ohio. Under the direction of the Director for Member Care, this position coordinates meetings and events, manages communications and scheduling, maintains records and reports, and assists with budgeting and financial documentation. The role also supports Member Care intake and coordination while handling sensitive and confidential information with discretion and sound judgment. In the performance of his/her responsibilities, this position supports the overall mission of The Christian and Missionary Alliance (the C&MA) as described below.

• Attend weekly staff meetings with the Director for Member Care
• Attend Member Care Professionals meetings, Member Care Advisory Team meetings, Member Care Committee meetings, Child Safety meetings, and other Member Care group meetings as needed, including TCK Advocates, with responsibilities that may include preparing meeting minutes, scheduling Teams meetings, and communicating with members
• Monitor and manage the general email accounts for the Office of AM Member Care and the Child Safety Office
• Triage Member Care needs and serve as an intake coordinator, following the training and direction provided by the Director
• Maintain and update the Member Care website
• Track, compile, and organize data from quarterly reports submitted by Member Care Professionals and annual Connect debriefing reports
• Track Child Safety training compliance for International Workers (IWs)
• Manage the Director’s monthly reimbursement reports and P-card reconciliation, collect invoices for reimbursement from Member Care providers and vendors, and assist with annual budget preparation
• Assist with planning and coordinating logistics for Member Care events and gatherings
• Coordinate the Director’s schedule, appointments, and travel arrangements
• Assist with communications and coordination with partnering Member Care organizations and vendors
• Maintain strict confidentiality when handling sensitive and personal information related to Member Care needs
• Handle confidential and sensitive information, including information subject to HIPAA privacy requirements, with discretion and in accordance with applicable policies and procedures
• Exercise sound judgment when determining how sensitive information should be documented, stored, communicated, and shared
• Maintain appropriate confidentiality when communicating with International Workers, Member Care providers, vendors, and other ministry partners
• May serve as an intake coordinator for Member Care by receiving, assessing, and triaging Member Care needs and directing individuals to the appropriate resources or services under the guidance of the Director

The Christian and Missionary Alliance (The Alliance, the C&MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world’s neediest people.

We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.

Through over 1,900 churches in the United States and nearly 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.

Because the C&MA is a Christ-centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.

• 3 years of experience providing administrative support in an office setting required
• Completion of 1–2 years of college or post-secondary education in counseling, social work, psychology, ministry, human services, or a related field required
• Bachelor’s degree in counseling, social work, psychology, ministry, human services, or a related field preferred
• Relevant experience in Member Care, counseling, pastoral care, social services, or a related helping profession may be considered in combination with education

• Pay range $20.92 to $23.76 per hour
• 403(b) retirement plan with a percentage of employer matching
• Retirement grant
• Paid time off after 1 year
• Sick time (accrues, with additional extended illness bank for rollover hours)
• Other paid leave (compassionate care, jury duty, parental, etc.)
• Employee assistance program