Top Operations & Support Jobs

Own revenue operations for a high-volume inside sales organization. Build forecasting, staffing, quota, lead-funnel, dashboard, and compensation infrastructure; deliver executive reporting; diagnose operational bottlenecks; and identify automation opportunities. The role partners with Sales Engineering, manages compensation mechanics for 200+ agents, oversees dashboard maintenance analysts, and operates autonomously in a remote, written-first environment.

Supports client engagements and leadership development solutions throughout their lifecycle. Coordinates project activities, timelines, dependencies, deliverables, documentation, and stakeholder communications while identifying risks and troubleshooting issues. The role also contributes to workflow improvements, operational efficiency, product and process knowledge, and client fulfillment. It requires strong organization, judgment, collaboration, adaptability, and client focus in a fast-paced, matrixed environment.

Provides bilingual English-Spanish office and HR administrative support, including employee onboarding, orientation, paperwork, data entry, file maintenance, timekeeping and basic payroll assistance. Answers employee questions, explains company procedures and communications, maintains confidential records, updates spreadsheets and systems, and supports HR projects. Requires strong organization, computer proficiency, attention to detail, dependability, and willingness to learn.

Provides onsite and remote technical support for financial industry clients, troubleshooting desktop systems, servers, networks, applications, hardware, mobile devices, and operating systems. Installs, upgrades, patches, and relocates technology equipment; configures VPNs, cloud services, and mobile devices; and supports Microsoft environments. Requires strong customer service, communication, problem-solving, time management, and adaptability. The role is primarily onsite in NYC, with possible travel, overtime, and long-term client engagement.

Provides customer support through phone, messaging, social media, and email while processing monetary and non-monetary banking transactions. Researches and resolves account inquiries, performs account maintenance, reconciles transactions, verifies data, prepares reports, and escalates exceptions. Ensures compliance with policies, regulations, security controls, and fraud-mitigation procedures while meeting customer satisfaction and performance goals.

Manage debit and credit card operations, settlements, reconciliations, disputes, chargebacks, fraud monitoring, ATM performance, and payment services including ACH and wires. Investigate discrepancies, support compliance and audits, maintain procedures, prepare operational reports, assist members and internal teams, coordinate with vendors, and mentor staff. Serve as a subject matter expert and escalation point for complex card and payment issues.

MCC, Inc. accepts applications from motivated and qualified individuals interested in potential opportunities. Applicants may upload a resume or complete an application. The company offers competitive wages, comprehensive benefits, CDL tuition assistance, career planning, and advancement opportunities.

Work with the CEO and department leaders to identify inefficiencies, design AI-powered workflows, automate manual tasks, connect business systems, build internal assistants, train employees, document processes, and measure productivity improvements. The role supports cross-functional strategic initiatives and requires hands-on experimentation with AI and automation tools in a fast-paced startup environment.

Provides reception and switchboard coverage, greets residents and visitors, manages calls and visitor logs, distributes mail and packages, monitors security and fire alarm systems, prepares work orders and correspondence, and performs resident data entry and clerical tasks. Requires courteous communication, customer service, computer proficiency, typing, multitasking, and availability for varied shifts and weekends.

Coordinates operations for multiple nonprofit and trade association clients, including member services, database records, reporting, communications, board and committee support, marketing updates, website content, social media, and conference or event logistics. Provides administrative and financial assistance, manages deadlines and projects, supports stakeholders, and attends onsite events as needed. The role requires strong organization, communication, customer service, technology, and problem-solving skills.