Top Operations & Support Jobs

Leads the student records function, supervising and training staff while ensuring data accuracy, confidentiality, regulatory compliance, audits, reporting, and timely student services. Oversees OASIS and CIS records systems, monitors attendance documentation, reconciles travel expenses, supports student scheduling and allowances, and responds to internal and Department of Labor inquiries. Promotes accountability, quality improvement, and professional student interactions.

Provides white-glove, end-to-end technology support for CEOs, presidents, and executive teams. Responsibilities include resolving complex incidents, managing devices, applications, accounts, credentials, vendors, executive travel technology, security controls, and confidential information. The role anticipates leadership technology needs, coordinates cross-functional projects and testing, tracks service performance, maintains documentation, and provides trusted executive communications and support outside standard hours when needed.

Provides front-desk and general office support, including answering and directing calls, greeting visitors, managing mail and express deliveries, ordering and stocking supplies, and completing clerical tasks such as filing, photocopying, faxing, and data entry.

Coordinates cross-functional product initiatives, recruits stakeholders for user acceptance testing, tracks and escalates software issues, supports ticketing fees and account administration, assists with fraud monitoring and problematic-order reporting, and participates in after-hours triage, refunds, and emergency support. The role also helps manage data cleansing, bulk cancellations, and other ticketing operations projects while balancing multiple priorities and deadlines.

Own the day-to-day operation and quality of the customer-facing AI support agent, Help Center knowledge base, and AI feedback loop. Manage content taxonomy, verification, retrieval readiness, prompt and behavior tuning, escalation design, failure triage, launch readiness, runbooks, and operational continuity. Measure automation quality, knowledge-gap closure, escalation precision, operability, and partner trust while documenting systems and training backups.

Provides customer support for market applications through phone, email, chat, and in-person interactions. Resolves inquiries and complaints, assesses customer needs, escalates issues, maintains accurate records, and coordinates with internal teams. The role also supports hardware and software projects, keeps applications operational, and participates in scheduled on-site and rotating Saturday remote coverage.

Provides executive and leadership support through complex calendar management, meeting and board coordination, travel arrangements, expense reporting, correspondence, confidential information handling, visitor coordination, events, and office administration. Serves as the front-office contact for visitors, callers, suppliers, customers, and new hires while maintaining office organization, mail, records, and shared spaces. Requires strong communication, discretion, organization, Microsoft Office proficiency, and 3–5 years of administrative experience.

The Office Manager welcomes guests, manages calls and correspondence, maintains petty cash, billing, calendars, files, client data, vendors, supplies, and inventories. The role also tracks staff vacations, coordinates events, attends meetings, records notes, and supports communication among staff, clients, and the community. This 35-hour-per-week position travels to multiple locations and requires strong organizational, communication, interpersonal, and problem-solving skills.

Provides administrative, facilities, logistics, and office coordination support across Tucson locations. Responsibilities include front desk coverage, supply inventory and ordering, facilities coordination, meeting and event logistics, project manager support, document preparation, data entry, expense reconciliation, vendor and visitor coordination, and office communications. The role is full-time, onsite, and requires confidentiality, organization, professionalism, and flexibility.

Provides fundraising, event execution, administrative, financial, CRM, and operational support for development portfolios. Coordinates timelines, logistics, vendors, volunteers, donations, payments, expenses, reporting, and constituent data. Maintains workflow systems, resolves issues, supports revenue goals, and provides guidance on fundraising platforms and programs. The role also supports leadership, committees, volunteer engagement, training, and specialized initiatives. It is an in-person position requiring occasional travel and some evening or weekend work.