Top Operations & Support Jobs

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Provides hands-on IT support and systems administration across multiple locations. Responsibilities include troubleshooting hardware, software, connectivity, telecommunications, applications, and workplace systems; deploying and managing endpoints; administering Microsoft 365 users and access; supporting networks, cybersecurity, and identity management; maintaining inventory and documentation; coordinating vendors; and contributing to technology projects, automation, and process improvements.

Leads enterprise workplace technology strategy and operations, including end-user computing, service desk, field services, virtual desktops, digital employee experience, self-service, knowledge management, and technology adoption. Oversees modernization, automation, security alignment, service performance, vendor strategy, financial planning, operational risk, and geographically distributed teams while improving employee productivity and technology satisfaction.

Leads the Digital Workplace function, overseeing employee-facing technologies including Microsoft 365, Teams, SharePoint, endpoint computing, VDI, voice, and meeting rooms. Manages a high-performing team, vendors, budgets, service roadmaps, and technology lifecycles while driving operational excellence through metrics, automation, standardization, service management, and continuous improvement. Partners with IT and business stakeholders to deliver secure, reliable, and productive workplace services.

Manage technical eDiscovery projects from initiation through completion. Process, produce, convert, and validate litigation data using Relativity Message Crawler, ReadySuite, and related platforms. Perform quality control, modern attachment linking, social media conversions, troubleshooting, documentation, deadline tracking, and SOP development. The role requires accurate, independent work across multiple projects, live time billing, adherence to eDiscovery protocols, and collaboration with project managers and analysts.

Provides administrative, clerical, financial-recordkeeping, purchasing, inventory, filing, public-contact, and reporting support for the County Road and Bridge Department. Maintains project, equipment, timekeeping, and transportation-fund records; processes invoices and accounts payable; communicates with vendors and the public; prepares notices; and assists county leadership with projects. The role requires a Colorado driver’s license, physical work in varied weather, flexible shifts, and successful completion of drug screening and a background check.

Coordinates quality assurance, PREA compliance, juvenile rights initiatives, audits, investigations, policy implementation, grievances, training, and operational improvement within a secure juvenile detention facility. Serves as PREA Coordinator and Juvenile Rights Compliance Officer, collaborates with detention leadership and external partners, monitors incident reporting and performance measures, and prepares compliance reports. The position requires occasional travel, on-call response, and work in a secure, high-stress environment.

Provides personalized client service in a bank branch and through video systems. Processes teller transactions, balances cash, answers inquiries, opens and maintains accounts, processes wires, supports compliance with BSA requirements, identifies suspicious activity, cross-sells banking products, makes referrals, and assists branch leadership. The role also provides branch coverage, client follow-up, cross-training, and business development support.

Provides Tier 1 technical support to customers through phone, chat, and email. Troubleshoots issues, researches solutions, documents interactions in Salesforce, manages case follow-ups, escalates unresolved problems, and delivers empathetic customer service in a high-volume environment. The role requires strong communication, critical thinking, multitasking, technical troubleshooting, and proficiency with common operating systems, browsers, productivity applications, and devices.

Leads technical customer support across email, phone, and virtual channels for scientific products. Resolves escalated issues, provides product recommendations and troubleshooting, supports commercial and pre-sales activities, and delivers coaching and training. Partners with Product Management, Marketing, Sales, and Business Development to communicate customer feedback, improve processes, address product issues, and maintain accurate customer-facing product information.