Top Operations & Support Jobs

Provides administrative and operational support to project managers and operations leadership. Maintains project tracking systems, documentation, workflow records, and reports; monitors shipments; manages purchase orders and vendor communications; coordinates prototype shipments, logistics, testing schedules, couriers, office supplies, facilities, and customer visits. Requires strong organization, communication, multitasking, and proficiency with Microsoft Office, especially Excel, Outlook, and Teams.

Provide technical support to customers using building automation systems. Troubleshoot and resolve technical issues, communicate solutions, document inquiries and resolutions, escalate complex problems to cross-functional teams, and maintain current product and industry knowledge. The role requires strong problem-solving, technical communication, and customer service skills, with work performed on a hybrid schedule in Salem, Oregon.

Investigate and pursue claims involving damage to company property, coordinate with internal personnel and external parties, respond to inquiries, and support timely, fair resolution while maximizing financial recoveries. The role requires strong written and verbal communication, organization, professionalism, and the ability to manage a high volume of assigned claims in an on-site environment.

Provides end-user computing support for acquired-site integrations, managing equipment procurement, configuration, imaging, physical deployment, access validation, user onboarding, and training. Coordinates vendors, tracks project milestones, resolves technical issues, and maintains integration documentation. The field-based role requires approximately 80% domestic and international travel, on-call coverage, and flexible hours during go-live and hyper-care periods.

Serves as the welcoming front face of the New York corporate office, managing reception, visitor support, showroom and meeting readiness, catering, office amenities, supplies, room scheduling, and front-of-house presentation. Coordinates vendors, deliveries, hospitality inventory, and employee communications while providing backup office-services support and assisting corporate teams with events, products, samples, and projects.

Supervises administrative staff, assigns work, manages customer accounts, service schedules, billing records, and databases. Provides coaching, monitors performance, supports customer inquiries, improves administrative processes, assists with payroll and invoicing, and ensures compliance with company policies, safety procedures, regulations, and quality standards.

Owns scheduling, coordination, events, travel logistics, onboarding systems, vendor management, office operations, and executive support. The role also contributes to product marketing through website updates, social content, campaigns, demos, visuals, and other founder-led initiatives. This onsite generalist position requires strong organization, communication, ownership, adaptability, and enough technical fluency to understand the product and work in the codebase.

Coordinates schedules and maintenance assignments for field crews, communicates with managers and clients, maintains environmental field service records, reviews work quality documentation, tracks proposals, verifies pricing and purchase orders, and manages client information and purchase order submissions in NetSuite.

Supervise Drop Count Associates and oversee the removal, counting, and reporting of casino cash proceeds. Coordinate schedules with casino operations and cage management, ensure policy compliance, train and coach staff, maintain equipment and supplies, prepare accurate reports, protect casino assets, and report suspicious activity. The role requires physical work, cash handling, basic computer skills, licensing eligibility, and the ability to lift up to 50 pounds.

Leads enterprise IT strategy and operations across infrastructure, cloud, cybersecurity, governance, service delivery, budgets, vendors, and technology roadmaps. Oversees Microsoft and Azure environments, identity, networking, disaster recovery, endpoint management, and specialized creative, engineering, manufacturing, and production systems. Manages IT personnel and service providers, directs technology projects, negotiates vendors, and partners with executives and business functions to deliver secure, scalable technology solutions.