Top Operations & Support Jobs

Leads a technical and scripting support team while handling complex customer escalations, troubleshooting software, hardware, APIs, networking, and integrations. Writes and reviews scripts, coordinates bug triage, monitors service levels, improves Salesforce case quality, coaches analysts, and partners with Product, Development, Customer Success, and Professional Services. Participates in weekend and holiday on-call rotations.

Manages office operations, procedures, records, supplies, payroll, budgets, internal controls, and clerical staff. Develops efficient office systems and policies, schedules and assigns work, monitors performance, recruits and trains employees, analyzes reports, and supports financial oversight and compliance with university policies.

The Educational Assistant supports students with disabilities in academics and behavior under licensed staff guidance. Responsibilities include instructional support, data collection, assistance with daily living, and ensuring a safe learning environment.

Manage audiovisual production for worship services, ministry spaces, and cross-campus events. Operate and maintain audio, video, lighting, and staging systems; lead and train staff and volunteers; provide production consultation and event support; assist with setup, stage design, equipment maintenance, inventory, and repairs. The role requires strong AVL signal-flow knowledge, technical proficiency, communication skills, physical capacity for event setup, and a valid driver’s license.

Provide customer support across chat, email, and phone while becoming an expert in Homebase’s Core platform. Investigate issues, explain product functionality, recommend relevant features, identify recurring trends, and share feedback with Product, Engineering, Payroll, Sales, and Customer Success. Use AI tools to improve productivity and support quality, test new processes, and contribute to continuous improvement. The role requires in-office collaboration Monday through Thursday in Houston.

Supports residential community operations, resident relations, leasing, renewals, collections, affordable housing compliance, certifications, file maintenance, occupancy goals, and resident satisfaction. Assists with financial performance, customer service, issue resolution, and employee supervision while ensuring adherence to fair housing, company, state, and federal requirements.

Processes vehicle titles across multiple states, investigates and resolves title issues, responds to customer inquiries through email, text, and phone, collaborates with agencies, customers, and lienholders, and escalates complex cases when needed. Ensures title accuracy, marketability, timely resolution, and prompt dispatch to buying dealers.

Administer and optimize HubSpot by auditing configurations, migrating and cleaning CRM data, establishing governance standards, managing integrations, building dashboards, and aligning marketing and sales workflows. Train users, manage provisioning and permissions, track adoption, communicate progress to leadership, establish a data governance board, document processes, and prepare an internal handoff and long-term optimization roadmap.

Provides first-line IT support for Windows and macOS users across multiple offices. Troubleshoots devices, Microsoft 365, Teams, VPN, Wi-Fi, networking, and account-access issues; manages tickets and documentation; supports MDM and RMM tools; identifies security concerns; escalates complex issues; and contributes to process improvements. The role includes occasional after-hours work, physical equipment handling, and travel to other office locations.

Own day-to-day office operations, including facilities, vendors, supplies, deliveries, security, and shared lab spaces. Coordinate onsite interviews, candidate travel, visitor experiences, onboarding, offboarding, and people operations administration. Support HRIS, benefits, records, compliance basics, team events, founder scheduling, and process automation using AI tools. The role is fully onsite in San Francisco and requires strong organization, communication, judgment, and ownership.