Top Operations & Support Jobs

Processes initial, interim, and annual tenant recertifications for an affordable housing community. Reviews resident documentation, completes HUD Form 50059 and Tax Credit certifications, maintains compliant files, manages waitlists, supports move-ins and property reviews, and ensures deadlines and reporting requirements are met. The role also involves prospect engagement, apartment tours, income qualification, data entry, and protecting resident information.

Strategic executive support partner to the CEO and CTO, managing calendars, priorities, operating cadence, board and investor coordination, communications, travel, events, and executive office operations. The role uses AI tools to automate workflows, supports leadership projects and recruiting, manages budgets and vendors, and helps establish standards for future executive partners. Requires on-site work in San Francisco with occasional domestic and international travel.

Provides high-level administrative and strategic support to the President and CEO, including complex calendar and travel management, confidential correspondence, board liaison duties, meeting coordination, stakeholder communications, special projects, and executive team support. Maintains relationships with board members, donors, patients, staff, and external stakeholders while ensuring priorities, deliverables, and organizational communications are handled professionally and discreetly.

Leads the enterprise Continuous Improvement Center of Excellence, establishing methodologies, governance, standards, and capability-building programs. Partners with executives and business leaders to redesign processes, improve efficiency and quality, reduce complexity, and drive measurable business outcomes. Oversees prioritization, process analysis, change management, KPI reporting, benefit validation, and sustainment. Coaches leaders, develops direct reports, and advises senior leadership on operational effectiveness and process modernization.

Leads a technical and scripting support team while handling complex customer escalations, troubleshooting software, hardware, APIs, networking, and integrations. Writes and reviews scripts, coordinates bug triage, monitors service levels, improves Salesforce case quality, coaches analysts, and partners with Product, Development, Customer Success, and Professional Services. Participates in weekend and holiday on-call rotations.

Manages office operations, procedures, records, supplies, payroll, budgets, internal controls, and clerical staff. Develops efficient office systems and policies, schedules and assigns work, monitors performance, recruits and trains employees, analyzes reports, and supports financial oversight and compliance with university policies.

The Educational Assistant supports students with disabilities in academics and behavior under licensed staff guidance. Responsibilities include instructional support, data collection, assistance with daily living, and ensuring a safe learning environment.

Manage audiovisual production for worship services, ministry spaces, and cross-campus events. Operate and maintain audio, video, lighting, and staging systems; lead and train staff and volunteers; provide production consultation and event support; assist with setup, stage design, equipment maintenance, inventory, and repairs. The role requires strong AVL signal-flow knowledge, technical proficiency, communication skills, physical capacity for event setup, and a valid driver’s license.

Provide customer support across chat, email, and phone while becoming an expert in Homebase’s Core platform. Investigate issues, explain product functionality, recommend relevant features, identify recurring trends, and share feedback with Product, Engineering, Payroll, Sales, and Customer Success. Use AI tools to improve productivity and support quality, test new processes, and contribute to continuous improvement. The role requires in-office collaboration Monday through Thursday in Houston.

Supports residential community operations, resident relations, leasing, renewals, collections, affordable housing compliance, certifications, file maintenance, occupancy goals, and resident satisfaction. Assists with financial performance, customer service, issue resolution, and employee supervision while ensuring adherence to fair housing, company, state, and federal requirements.