Top Operations & Support Jobs

Provides phone and email support to clients, resolves inquiries, maintains customer documentation, coordinates with Radiology and Diagnostics teams, and assists with administrative reporting and internal projects. The role requires strong communication, organization, attention to detail, Microsoft Office proficiency, independent task management, and the ability to lift and move supplies when needed.

Provides advanced clerical and administrative support across multiple hospital departments. Responsibilities include preparing complex reports and documents, managing high-volume calendars, coordinating projects, educational sessions, and events, and handling confidential information. The role requires strong organization, multitasking, attention to detail, and computer skills in an on-site healthcare environment.

Configure contracted pricing, billing terms, service parameters, and system data for accurate invoicing and ordering. Translate contract language into system updates, support client and provider implementations, maintain provider and equipment catalogs, and conduct audits and quality checks. Collaborate with contracting, implementation, billing, and client services teams to resolve configuration issues, troubleshoot problems, and improve operational processes.

Leads enterprise-wide business process strategy, governance, transformation, continuous improvement, and operational excellence across revenue, finance, procurement, supply chain, support, and customer success. Manages a global team, drives process automation and AI initiatives, establishes KPIs and governance, leads organizational change and cross-functional transformation programs, and partners with executives and technology teams to improve revenue, cost, quality, and customer outcomes.

Coordinates daily academic operations, including attendance tracking, scheduling, student appeals, academic records, compliance reporting, and data integrity. Manages academic tracking systems, JIRA support tickets, Learning Resource Center operations, and IT coordination for academic activities. Supports students and faculty while maintaining an organized, compliant educational environment.

Supports the Defense Health Agency by managing tasks in ETMS2, coordinating CATMS correspondence and task extensions, preparing reports, assisting agency points of contact, and analyzing workflows for efficiency. The role also conducts organizational and work simplification studies and develops procedures manuals. It requires collaboration with senior government leaders and DoD stakeholders in an on-site/hybrid Falls Church environment.

Provides advanced, white-glove IT support across phone, chat, portal, email, and walk-in channels. Resolves complex incidents, manages escalations, deploys and repairs hardware, administers accounts, maintains device inventory, and supports corporate and manufacturing environments. Uses ServiceNow and AI-assisted ITSM tools, coordinates vendors, participates in projects and on-call support, identifies recurring issues, improves processes, and mentors Tier I staff while following quality, security, privacy, and compliance standards.

Supervise daily car wash operations, lead and train attendants, maintain customer service and safety standards, inspect vehicles for quality, manage cleaning-supply inventory, maintain facility organization, and prepare operational reports. The role requires flexible availability, including weekends and holidays, along with strong leadership, communication, customer service, and basic computer skills.

Processes initial, interim, and annual tenant recertifications for an affordable housing community. Reviews resident documentation, completes HUD Form 50059 and Tax Credit certifications, maintains compliant files, manages waitlists, supports move-ins and property reviews, and ensures deadlines and reporting requirements are met. The role also involves prospect engagement, apartment tours, income qualification, data entry, and protecting resident information.

Strategic executive support partner to the CEO and CTO, managing calendars, priorities, operating cadence, board and investor coordination, communications, travel, events, and executive office operations. The role uses AI tools to automate workflows, supports leadership projects and recruiting, manages budgets and vendors, and helps establish standards for future executive partners. Requires on-site work in San Francisco with occasional domestic and international travel.