Top Operations & Support Jobs

Provides expert technical support for BCDR products serving MSP partners. Troubleshoots backup, recovery, virtualization, storage, and networking issues; performs restores and cloud failovers; escalates complex incidents; creates documentation; leads root cause analysis and incident response; mentors support engineers; and contributes to automation and supportability improvements.

Own the customer support queue across multiple channels, resolve L1 and L2 issues, troubleshoot and escalate complex API and product problems, maintain SLA performance, and coordinate incident communications. Partner with Engineering and Product through clear bug reports and Linear tickets, while improving runbooks, documentation, and support processes for developer-focused AI products.

Administers Vermont state, federal, and philanthropic grants, including application processing, due diligence, compliance checks, grant agreements, distributions, file maintenance, grantee support, and reporting. Tracks grant deliverables, monitors data integrity, conducts data analysis, and supports reports for funders. The role also provides technical assistance to applicants and collaborates with Vermont staff, communities, partners, and stakeholders while traveling locally as needed.

Supports audiovisual systems, multimedia exhibits, digital media platforms, staff technology, conference rooms, kiosks, and visitor-facing systems at a museum. Responsibilities include preventive maintenance, troubleshooting, calibration, content management, network and hardware support, inventory documentation, installations, live events, digitization, accessibility compliance, and coordination with IT personnel, contractors, vendors, and service providers.

Leads operations, financial performance, safety, customer relationships, and staff development across multiple regional facilities. The role manages budgets and cost centers, establishes performance metrics, improves processes, aligns productivity and revenue goals with organizational strategy, and coaches General Managers and operations teams. It also builds customer and vendor partnerships and promotes employee engagement, safety, and service quality.

Provides customer account services, processes deposits, payments, withdrawals, and other banking transactions, handles cash and vault operations, answers customer inquiries, promotes bank products, maintains confidentiality, follows Bank Secrecy Act and internal procedures, and supports team projects.

Part-time receptionist responsible for answering and directing calls, taking messages, greeting visitors, providing general information, receiving mail, coordinating express deliveries, updating telephone rosters, and assisting with clerical tasks. The role requires evening and Saturday availability, professional communication, strong organization, a friendly demeanor, and proficiency with Microsoft Office.

Provides executive-level administrative and personal assistant support to the CEO and President. Responsibilities include complex calendar and travel management, meeting and event coordination, communications preparation, expense reporting, action-item tracking, confidential information handling, stakeholder liaison, and support for strategic initiatives, HR, and operations. The role requires strong organization, discretion, judgment, communication, and flexibility for occasional after-hours executive needs.

Manages customer quotations, purchase order accuracy, delivery updates, escalations, complaints, credit issues, and account relationships. Coordinates with sales, product management, engineering, quality, manufacturing, supply chain, and legal teams. Provides technical and commercial customer support, tracks issues through resolution, assists sales, and analyzes KPI trends to improve service quality and operational efficiency.

Supports nursing students across Bay Area campuses throughout their programs and NCLEX preparation. Monitors licensure and exam performance data, identifies at-risk students, coordinates ATI and NCLEX initiatives, analyzes official NCLEX outcomes, develops improvement plans, mentors students and faculty, and delivers training and professional development. The role requires regular on-site campus attendance and local travel.