Top Operations & Support Jobs

Provide first-line IT support, troubleshoot hardware and software issues, prepare and deploy Mac and Windows devices, manage accounts and access, maintain equipment and license inventories, document IT procedures, and support infrastructure, security, and compliance projects.

Six-month management development program rotating through landscape enhancement, irrigation, agronomy, and arbor operations. Participants shadow managers, build client relationships, provide horticultural recommendations, support crews of 12–25 employees, assist with daily operations, and collaborate across service divisions. The program develops leadership, operational, account management, sales, and project finance skills, preparing participants for account management or business development roles.

Provides customer support and product guidance through phone, email, and chat. Resolves product, order, shipping, and delivery issues; manages order modifications; documents interactions and feedback; maintains product expertise; and collaborates with Sales, Shipping, Manufacturing, Product, and Marketing teams to ensure customer satisfaction.

Provides phone and email operational support to branches, call centers, departments, and members. Processes complex financial account transactions, including IRA, trust, deceased, fiduciary, business, and power-of-attorney accounts. Handles mail, account maintenance, digital banking support, check scanning, balancing, reporting, and member correspondence. Requires strong customer service, communication, organization, transaction accuracy, and knowledge of financial institution operations and applicable regulations.

Build and operate agentic workflows, automations, and integrations for the commercial organization. Own the architecture of Salesforce, marketing automation, enrichment, engagement, and call-intelligence systems; improve lifecycle routing, reporting, attribution, and funnel metrics. Partner with data, sales, marketing, and enablement teams to identify high-value workflows, ship monitored solutions, and drive adoption. The role requires hands-on coding, low-code automation, LLM and agent development, and regular travel to the Dallas-Fort Worth hub.

Coordinate real-time scheduling, communications, and logistics between field service engineers, customers, and internal teams. Monitor ship and service schedules, confirm berth and port details, track assignments and travel logistics, document discrepancies, follow up on canceled or unresolved jobs, and support accurate reporting and work-order completion. The role requires onsite availability, weekend and flexible-hour coverage, strong communication, attention to detail, and proficiency with office, messaging, and vessel-tracking tools.

Leads an IT team and oversees workplace technology, endpoint lifecycle management, MDM, identity, systems administration, and office technology. The role standardizes tools across offices, automates onboarding and service requests, establishes controls for AI-powered IT support, and improves service quality through SLAs, KPIs, and user satisfaction metrics.

Provides telephone and front-desk coverage for a senior living community. Greets residents, guests, vendors, and service providers; manages visitor logs, packages, mail, access security, and routine clerical tasks. Prepares work orders and correspondence, performs resident data entry, monitors security and fire systems, and delivers courteous customer service. Requires computer proficiency, multitasking, clear English communication, and availability for varied first- and second-shift schedules and weekends.

Troubleshoot and resolve advanced technical issues escalated from Tier 1 support. Provide customer assistance through phone, email, and chat; analyze logs using Linux CLI and cloud monitoring tools; reproduce and escalate verified bugs; collaborate with Product, Engineering, QA, Tier 3, and CSM teams; maintain documentation; and mentor Tier 1 staff.

Coordinates daily office activities, supports leadership, manages calendars, meetings, events, supplies, vendors, and facilities tasks. Maintains organized common areas, prepares conference rooms, orders catering and supplies, creates administrative checklists, and assists with data entry, filing, reporting, and process improvements. Requires strong communication, discretion, organization, customer service, and independent judgment in an on-site environment.