Top Operations & Support Jobs

Troubleshoot and resolve advanced technical issues escalated from Tier 1 support. Provide customer assistance through phone, email, and chat; analyze logs using Linux CLI and cloud monitoring tools; reproduce and escalate verified bugs; collaborate with Product, Engineering, QA, Tier 3, and CSM teams; maintain documentation; and mentor Tier 1 staff.

Coordinates daily office activities, supports leadership, manages calendars, meetings, events, supplies, vendors, and facilities tasks. Maintains organized common areas, prepares conference rooms, orders catering and supplies, creates administrative checklists, and assists with data entry, filing, reporting, and process improvements. Requires strong communication, discretion, organization, customer service, and independent judgment in an on-site environment.

Provides proactive administrative support to leadership executives, including calendar and meeting management, correspondence, travel planning, expense reporting, vendor contract tracking, and meeting hospitality. Coordinates communications with internal teams, external partners, and vendors; manages supplies, subscriptions, facility access, and conference room requests. Provides basic office technology troubleshooting and supports other executive assistants with projects.

Own the company’s day-to-day office and administrative operations, including visitors, deliveries, supplies, vendors, records, events, onboarding, offboarding, invoices, expenses, and calendars. Coordinate facilities and vendor needs, support the relocation to a new Allston facility, and build scalable processes for office operations. The role requires strong organization, communication, initiative, and hands-on support in an onsite environment.

Provides phone and in-person help desk support for email, directories, Windows applications, contract-developed applications, hardware, software, PCs, and printers. Serves as the initial point of contact for user troubleshooting, documents and resolves technical issues, and delivers customer-focused support in an on-site Pentagon environment. The role requires U.S. citizenship, active Secret clearance, CompTIA A+ and Security+ certifications, and at least four years of help desk or technical support experience.

Oversees office operations, purchasing, inventory, vendors, facilities coordination, front desk volunteers, mail and check processing, basic IT support, permits, inspections, budgets, and facility use. Supervises staff and volunteers, maintains operational records and policies, supports compliance and vendor renewals, and contributes to organizational projects and meal-related support as needed.

Provides outsourced securities settlement and back-office transaction processing for clients. Responsibilities include monitoring productivity, processing settlements, managing fails and buy-ins, reconciling stock and cash breaks, handling new issues and ETF settlements, completing EOD balancing and funding, preparing FINRA and Reg SHO filings, and supporting process improvements, service quality, and operational performance.

Provides bilingual English-Japanese translation and executive administrative support for the CEO, COO, and Global & General Affairs team. Manages calendars, travel, meetings, correspondence, reports, expenses, invoices, and confidential matters. Coordinates communications with leaders, customers, vendors, and stakeholders, while backing up the Office Manager. This is a full-time, on-site Chicago role with up to 25% travel.

Leads global revenue operations strategy and execution across GTM measurement, account planning, pipeline reporting, territory planning, incentives, pricing, forecasting, operating cadences, and technology. Builds AI-enabled workflows, optimizes the HubSpot, ZoomInfo, and Gong stack, drives adoption, and provides actionable insights to leadership and regional sales and marketing teams.

Provide comprehensive C-suite executive support in a Navy-focused engineering and manufacturing environment. Responsibilities include complex calendar and travel management, executive communications, meeting and board material preparation, stakeholder coordination, expense support, confidential information handling, minutes, special projects, and coordination across multiple sites and time zones. The role requires strong organizational skills, executive presence, discretion, business acumen, and advanced Microsoft Office proficiency.